Evicted! Keeping Up With BBNaija Eviction (2)

A lot has happened since our last blog post in the BBNaija eviction series. If you’re looking for snippets and pecks into the latest house events, you can always find a pile on Twitter trends. Here, we prefer to wait, gather in the gist and dish it out with clear backup stories; just as you like it.

5 more housemates have left the lockdown house since our last post. Some were evicted singularly, but last night, Biggie gave us that “What?” moment with 3 housemates axed at once.

Here are the latest ex-housemate, and the story behind their eviction from BBNaija 2020:

BBNaija eviction

Kaisha

Ahh, this one pained many. The beautiful northern lady was the fifth housemate to taste Biggie’s axe after falling into the bottom four for possible eviction.

However there was a twist. Kaisha was evicted even after statistics showed that she had more votes than Neo, Trickytee and Wathoni. Fans all over Twitter questioned the authenticity of the votes, but Biggie’s mind was already made up. The lady was out.

BBNaija eviction

Praise

Cool, calm and calculated, Praise was the 6th to leave the house. The 28 years old erotic dancer got the spoon after gathering the least votes out of the four housemates up for eviction 2 weeks ago.

We really got nothing on praise. The guy has been flowing all through with other housemates. It’s only down to shortage of voting fans outside the house.

BBNaija eviction

Tolanibaj

Girl said she would be “missed at Saturday night parties” and we believe her. Tolanibaj had always set the Guiness Saturday night party’s dance floor on fire with her moves and groove. Surely, she would be missed.

Tolanibaj tasted BBNaija eviction after gearing up just 3.57% of total votes from viewers last week. Much to viewers’ dismay, the romantic spark that started between her and Prince days back would never blosom.

Wathoni

Our Kenyan beauty followed Tolanibaj out of the house just seconds after. The shock was written all over her face! But Wathoni stated the week before that she was tired of the house and wihsed to go home. Would we say she got what she wished for?

It doesn’t seem like it. Just days back, she and Brighto began to connect romanticall. She even said she would not allow a fellow female housemate, Dorathy, to take Brighto away from her. Oh well, viewers votes said otherwise.

Brighto

Believe us, this one shocked everyone. Our very own Lord Belish got evicted after summoning only 2.68% of viewers’ votes. No body actually saw this coming but Biggie has his twists. Brighto followed his bestie, Wathoni out of the house seconds after she left.

Named Lord Belish after a popular cunning character from the HBO series, Game of Thrones, Brighto made a name for himself in the house by secretly adding pepper and fire to other housemates situations. He would surely be missed!

The thrice certified engineer said he would be looking forward to adding more professional certificates to his name as he is more of a career person.

Biggie have now evicted 9 housemates, leaving 11 to contest for the grand price of N85 million. Don’t miss an action, VTpass got you covered.

Evicted! Keeping Up with BBNaija Eviction Night (1)

The on-going Big Brother Naija (Lockdown) Season 5 has been everything but boring. From housemates‘ romance to in-house fights and interesting games and tasks. But no-one is watching the show for fights and romance alone, who does that? Housemates’ eviction is part of BBNaija sauce and as expected, hot sauce has been served.

This year, Biggie seems to be interested in serving it two-by-two. First, we had two ladies evicted from the house two weeks ago, then two guys followed suit last Sunday.

Here are the stories behind the evictions and who the ex-housemates are:

Ka3na

The single mom and dreamer of a fashion empire was the first to get Big Brother’s spoon. After falling behind other housemates in terms of getting only 1.28% of the viewer’s vote, she was evicted from the house.

Bad rumors have it that she had something with fellow housemate, Praise, before her eviction. Well, rumor it is, rumor it shall be.

bbnaija eviction

Lilo

Beautiful 23-years old dietician got served the sauce along with Ka3na in the first eviction night. With only 1.52% of votes from viewers, she got evicted from the house.

A week before that; she had a conversation with Big Brother in the Diary Room about her romantic relationship with fellow housemate, Eric. Save to say, that wasn’t enough to save her from the BBNaija eviction.

Eric

Coming third just behind his trending in-house girlfriend is Eric. The fitness instructor was nominated for eviction with only 1.37% votes. However, he was the most talked-about housemate on Twitter right after eviction with over 18,000 mentions.

Eric really made waves when he was caught on camera enjoying noddles the very night his bestie, Lilo got evicted. No joy, no joy.

bbnaija eviction

Tochi

Okay, this one came as a freaking surprise to many. The 28 years old rapper from Imo state followed Eric out of the house on Sunday night after Biggie served his sauce.

While Tochi was known for his calmness and long stories, viewers claimed he didn’t have enough content to pull the votes. I’m going to especially miss him, but, well; the show must go on!

Show goes on!

Next eviction night holds suspense for all of us. Who shall be next? No one knows but Biggie and we can’t afford to miss it! That is why you must subscribe your DStv or GOtv to watch the drama live. A lot is going on in the house but there is only so much we can blog about.

Don’t miss our next Eviction Follow-up. VTpass got you covered.

Champions League Resumes 7th August, Finally

When major football leagues (EPL, La Liga, Seria A, and Bundesliga) resumed; fans got their tint of hope of possible Champions league resumption. Although the date of resumption was announced by UEFA 3 months ago, the feeling of ‘it’s finally here!’ can’t be really shaken off.

After a five-months hiatus due to the global pandemic, the UEFA Champions League and Europa League resume August 7th, 2020 in order to play out the pending matches of this troubled season. 

champions league

Subscribe your GOtv, DStv or Startimes now

However, things would take a different shape. UEFA set out two mini competitions to solved the puzzle of travelling amidst the pandemic. Uncompleted round of 16 matches would be played out in host stadiums on 7th and 8th of August. Then from 12th August, all roads lead to Lisbon, Portugal where quarter-final matches would be played in knockout form. Oops, no home and away.

Here’s a timeline of UEFA Champions League activities:

  • 7-8 August: Round of 16-second legs (host home stadiums)
  • 12-15 August: Quarter-finals (Lisbon)
  • 18-19 August: Semi-finals (Lisbon)
  • 23 August: Final (Estádio do Sport Lisboa e Benfica, Lisbon)

So put on your soccer shoes, yank out the popcorn and enjoy. Major round of 16 ties includes:

  • Barcelona vs Napoli: It was honors when this two first met in a 1-1 draw at Naples. The Spanish giants would be at home advantage when they host Napoli at the Camp Nau
  • Manchester City vs Real Madrid: Current Spanish champions fell at home to City in the firs encounter. They face an uphill task coming back against Gurdiola’s men at the Etihad.
  • Juventus vs Lyon: Lyon leads 1-0 in this encounter. The men from Turin would be better prepared to host their opponent who play away this time around.
  • Bayern vs Chelsea: This is perhaps the center of attention. With Chelsea trailing 3-0 from the first leg; it’s looking bleak for the Blues when they finally face Bayern in Germany.

It’s really juicy as it sounds, we can’t wait! You can latch unto the action by subscribing your GOtv, DStv, or Startimes now. Don’t be told of what’s going down. And when you’re not watching football, relax into the drama of the on-going Big Brother Naija Season 5!

VTpass always got you covered.

Barka De Sallah to You!

Barka de sallah, people!

What?

Who says you can’t celebrate seasons like this with customers over a blog post? Certainly, not VTpass. We get in the mood when you are in the mood! Simple as that.

Talking about moods, even though rams, goats, and cow sellers recorded low sales this year as compared to other years’ seasons; Nigerians still have the merriment vibe in them to celebrate. It’s all for the best.

Moments like this are when we ought to forget certain difficulties of life and celebrate with friends and family. That’s where VTpass comes in.

With convenient payment solutions that we offer, catch the best TV entertainment when you can renew DStv, GOtv, or StarTimes subscription. Top-up airtime and data to communicate with those that matter. Pay electricity bills to keep the lights on.

Celebrations don’t get better than this!

Happy Eid-el Kabir from all of us at VTpass.

Barka de Sallah!

Changes in StarTimes Bouquets Prices From August 1st

StarTimes announced weeks ago of bouquets’ price changes. Subscription prices of four (4) bouquets would change starting from August 1st, 2020.

According to Viki Liu, StarTimes brand and marketing manager; this measure was taken as a result of the effect of naira depreciation affecting all businesses in the country. Below are the affected bouquets and their new prices;

Bouquet

Current Price

New Price on August 1

 

 

Daily

Weekly

Monthly

Daily

Weekly

Monthly

DTT-BASIC

120

450

1300

160

600

1700

DTT-CLASSIC

240

900

1900

320

1200

2500

DTH-SMART

180

600

1900

200

700

2200

DTH-SUPER

360

1300

3800

400

1500

4200

Channels available on stated bouquets have equally been updated for your enjoyment. Close to 80 channels now available on StarTimes Basic and close to 100 available on Classic bouquet.

startimes price changes

To this effect, VTpass would be equally be implementing these StarTimes price changes on our platform from August 1st, 2020. Prices for Basic, Super, Smart, and Classic would reflect new amounts. However, subscription prices of other packages would remain the same.

Thank you for choosing VTpass.

Good to know: Change in Dstv and GOtv packages.

Meet the Housemates of BBNaija Season 5

The show we’ve all been waiting for is here! And with it, the men and women set to entertain us for the next 90 days. The new BBNaija season 5 housemates finally revealed!

In this year’s edition themed “Lockdown”, 20 contestants would be competing for a whooping N85 million. So sit back, relax, and meet the housemates of BBNaija season 5:

bbnaija season 5 housemates

Neo

Emuobonuvie Akpofure is a 26-year-old ride-hailing app driver from Delta state. He describes himself as smart and fun bringing a lot of good vibes, cruise, and entertainment to the house. He claims his biggest achievement is winning N500,000 at a talent competition.

bbnaija season 5 housemates

Brighto

Ezekiel Bright Osemudiame, 29-year-old, is a sailor from Edo state. He speaks Igbo, Hausa, Yoruba, and Edo languages fluently. He’s a lover of swimming, traveling, and adventure. His biggest achievement was when he got a scholarship to study abroad plus his third engineering license.

bbnaija season 5 housemates

Lucy

30-year-old Lucy Essien says she lights up every room she enters. She is an entrepreneur who believes in fairytales, loves good food, and likes her space.

bbnaija season 5 housemates

Nengi

Rebecca Hampson is a formal model turned entrepreneur. At 22-year-old, she is a graduate of the University of Port Harcourt. Haven made it to top 5 in MBGN competition, she wants people to look past her beauty.

bbnaija season 5 housemates

Praise

Praise Nelson 28-year-old is a dance instructor and a male erotic dancer. He was a winner at the 2015 K Pop World Festival in South Korea. He is also a fitness trainer and certified Latin ballroom expert.

bbnaija season 5 housemates

Vee

Born and raised in London, Victoria Adeyele AKA Vee, is a 23-year old beauty who loves music. In an early discussion with a housemate, she revealed she decided not to study at a university because she wanted to focus on music.

bbnaija season 5 housemates

Eric

Eric Akhigbe, a final year student at the University of Lagos is a fitness instructor. He loves competitive sports and derives pleasure from completing tasks.

Laycon

Olamilekan Agbeleshe AKA Laycon is a graduate of Philosophy from the University of Lagos. The 26-year old is equally a rapper and singer currently signed to Fierce Nation record label. His greatest achievement is ‘Fierce’ that has been in MTV Base Top 10 charts for 10 months.

Ka3na

Kate Jones is a single mom of a beautiful daughter who claims her aim in the house is to promote her brand, not to look for love. She dreams to be famous and to own the biggest fashion brand in the world.

TrickyTee

Timmy Sinclair is a 35-year-old creative artist from Bayelsa state. He considers himself a storyteller who uses the medium of film and music to express himself. He claims he will be causing a lot of trouble with his outspokenness.

Dorothy

This one is hot! 24-year-old Dorathy Bachor started trending on Twitter the moment she graced the screen. She is an entrepreneur whose greatest achievement is SHOPFORME, a big procurement company in Nigeria.

Ozo

Ozoemena Chukwu is a 27-year-old entrepreneur from Imo state. The guy is handsome with his biceps, height, and light skin tone. His biggest achievement is working in UEFA Federation for Europe.

Tolanibaj

Tolani Shobajo AKA Tolanibaj is a media personality who is in the house for the money. A proud Marlian, the 27-year-old says she is the life of the party and she loves to cook.

Lilo

Boluwatife Aderogba is a goal-driven lady who likes to be in charge. At 23 years old, she is a Lagos-based dietitian. She doesn’t like people been all up in her business. Her biggest achievement is starting her brand.

Kiddwaya

This guy whose full name is Terseer Kiddwaya, hates spiders. He says his confidence is often mistaken for arrogance. Hailing from Benue state, he is self-employed and hopes to bring a lot of fun into the house.

Wathoni

Her full name is Florence Wathoni Anyansi and she is half Kenyan, half Nigerian. She speaks and writes in Swahili perfectly. The 29-year-old single mom is a fashion entrepreneur who owns a parenting blog. She loves music and is in the house to gain fans and to find love.

Kaisha

Aisha Umaru Kaisha is the only northerner in the house. She hails from Sokoto state and owns a skincare business. At 25 years old, she describes herself as a hardworking lady who gets along with people. She loves to sing and dance.

Tochi

Tochukwu Okechukwu is 28 rapper and a real estate agent from Imo state. He is a lover of entertainment and promises to bring a lot of fun and drama to the house. His biggest achievement is his independency.

Erica

A graduate of MET film school, London, Ngozi Nlewedim Erica is an actress and a commercial model. She also says she is bringing a lot of good vibes to the house. What more do we expect from the model who loves to dance in front of the mirror alone?

Prince

Nelson Enwerem by name, the 24-year-old Prince is a native of Abia state. He is into interior decoration, fashion designing, and modeling. He has promised to show us some dance moves at Friday night parties; we can’t wait to see that!

There you have it. Now you know all bbnaija season 5 housemates.

Subscribe your GOtv or DStv to watch these housemates flex their muscles. And nope, you can’t see the action in the dark! Pay electricity bills conveniently from your home! Keep your favorite housemate in the house by voting for them; top-up airtime now!

Visit our blog more often for entertaining content like this! Download the VTpass mobile app.

5 Things to Expect from BBNaija 2020 Season 5

It’s been all hot. Real hot; since MultiChoice announced in June that the 5th season of the Big Brother Naija (bbnaija) reality TV show premieres on July 19th, 2020.

Pulses have risen, eyes raised, hands robbing together as millions of fans wonder what to expect from this year’s edition.

If you’re like us standing at the door trying to peck inside? Don’t flex a muscle! We’ve got you covered. Here are 5 things to expect from this year’s BBNaija reality TV show, Season 5:

bbnaija 2020

1. Bigger Prize Money

When the show organizers claimed that this year’s prize money was going to be bigger, they weren’t joking. A whopping N85 million awaits the King or Queen who conquers the house. N85 million!

The breakdown of the grand prize for BBNaija season five includes an N30m cash prize; a two-bedroom apartment courtesy Revolution Plus; a top of the range SUV from Nigerian automaker, Innoson Motors; a trip to Dublin courtesy Guinness; home appliances courtesy Scanfrost; a trip to Dubai packaged by Travelbeta; a year’s supply of Indomie noodles, Munch it and Colgate toothpaste; a year’s supply of Pepsi, a branded chiller and a trip to watch the UEFA Champions League finale; and a brand new Oppo mobile smartphone.

By far, this is the biggest prize for a TV reality show in Africa. Imagine what you could do with all those goodies!

bbnaija 2020

2. COVID-19 safety measures

The organizers mentioned earlier that they would be taking precautions to keep the housemates safe and coronavirus-free in season five of the show.

We shouldn’t be surprised to see health workers in the house performing health screenings or frequently disinfecting the house in the course of the show. This should be fun.

However, we wouldn’t see any live audience at the Sunday eviction show or external visitors like celebrities or BBNaija Ninjas in the house this year. Ouch.

Carefully tested measures have been put in place to ensure minimal contact with outsiders once the housemates enter the house.

bbnaija 2020

3. Dramatic relationship, intense friendship zoning

Oh-my-god relationships, wow friendships, hahaha fights; these are the little things that keep us glued to the show.

We have seen several relationships in previous seasons and some definitely led to marriage. Teddy A and BamBam got married last year and gave us our Big Brother Naija baby.

Yeah, we know some relationships didn’t end so well, but it’s always exciting witnessing the build-up process. Season 5 wouldn’t be any different!

4. More fun games, unpredictable twists

BBNaija without the mind twists is definitely not BBNaija. Last year, just when the housemates thought that they have seen more than enough, Big Brother brought in five more housemates in just one week. The introduction of Venita, Elozonam, Enkay, Joe, and Cindy definitely spiced things up.

What about the Ultimate Veto Power given to housemates to nominate other housemates for possible eviction?

When it comes to games, BBNaija sure got it. Perhaps Betway or Guinness Nigeria would put together one of those games that always leads to drama and exciting conversations thereafter.

It’s never down to the basics, Biggie always seems to have more tricks under his sleeves.

bbnaija 2020

5. Nerve-pulling Diary sessions

Big Brother is never complete without the fun of the diary room where housemates go to pour out their hearts to Big Brother. Yikes! A lot of things are revealed in that room.

Every season, there are always housemates we refer to them as the Kings and Queens of the Diary room. We always look forward to their sessions.

Omoshola in 2019 (PepperDem) was definitely a King of the Diary room. His sessions were hilarious, exciting, and interesting to watch. He didn’t care if he was using pidgin English and English at the same time or how funny what he said could sound, he just had to say his mind.

Surely, contestants coming into the house this season understands what the diary room means and would be hoping to make the most of it. More entertainment for us! The rule is simple: “say your mind”.

Bonus – A Possible Crossdresser?

This one almost broke the internet, so we decided to make it a bonus. A Nigerian crossdresser known as Jay Boogie took to his Instagram account to ask for a social media account manager as he was going into the house.

For real? Some people affirmed this information was true, others claimed they were lies. Well, we would leave it at that and see what the house brings.

Catch the drama with VTpass

There is just so much fun to expect that you can’t afford to miss.

Subscribe your GOtv or DStv to catch all the drama and intrigue live. Don’t forget to top-up mobile data! Hot stuff and highlights would trend online like ki-lo-de. Trust Twitter and Instagram. Keep the lights on by paying electricity bills.

Whatever payment you need to make, pay conveniently from the comfort of your home with VTpass.

Big Brother Naija Season 5 Set to Hits the Screens

Mark your calendars, save the date! Nigeria’s biggest TV reality show, Big Brother Nigeria (season 5) would premiere on July 19, 2020.

MultiChoice Nigeria revealed this in a statement issued in Lagos on Monday; much to the delight of fans and viewers who had feared this year’s season might be canceled due to the coronavirus effects.

The 2020 edition set to become Africa’s biggest entertainment export outside Nollywood; would be sponsored by Betway Nigeria and Guinness Nigeria.

bbnaija season 5

Online auditions which replaced scheduled live audition and were a stunning success. Over 30,000 entries from BBNaija hopefuls across Nigeria poured unto the laps of the show’s organizers.

And why not? The prize money this year would be bigger than that of season 4, according to African Magic Channel Director, Wangi Mba-Uzoukwu.

Coronavirus protection measures would be put in place, however, for the safety of housemates as well as the production crew. According to the Channel Director, African Magic; potential housemates along with possible replacements for any housemate who tests positive to the virus before the kickoff date, are currently been quarantined.

bbnaija season 5

BBNaija season 5 will be broadcast live 24/7 on DStv channel 198 and GOtv Max and Jolli packages on channel 29. Renew your TV subscription package to catch the premiere live! Live eviction shows and weekly highlights would air on Africa Magic Showcase, Africa Magic Urban, and Africa Magic Family.

This fifth season promises to be more adventurous, exciting and entertaining, and will undoubtedly be the biggest thing on African television in 2020. We just can’t wait. Don’t miss it!

Subscribe your DStv or GOtv conveniently online this July to follow a new set of drama queens, cute guys, stunning personalities, and over-the-top entertainment as the BBNaija season 5 sets to kickoff.

How to subscribe online from the comfort of your bed

  • Simply log on to www.vtpass.com
  • Click on TV subscriptions on the services ribbon
  • Click on the decoder you are subscribing (GOtv, DStv or StarTimes)
  • Fill in your details and click on Continue to move to payment page
  • Confirm and complete payment with card, bank transfer or wallet
  • Relax with your loved ones and enjoy the show!

For inquiries or help, contact VTpass support. Follow us on social media: Facebook, Twitter, or Instagram.

dstv and gotv prices

End June 2020 With Best TV Series Showing on DStv

When it comes to enjoying great TV series entertainment, trust DStv to wows you! They sure do know how to line up pictures that keep us glued to our TV screens; and we absolutely love it!

The month of June kicked off with a list of pleasant TV dramas; from love to actions, from comedies to tragedies; entertaining millions of Nigerians 24/7. Hmmmn! If you are yet to renew your DStv subscription, trust us you’re missing a lot!

But not to worry; we have lined up a list of top shows and new series scheduled this week to end the month of June so that you don’t miss these coming boredom-busters! Subscribe your DStv now to catch all the dramas as June wraps itself up:

TV series on DStv

1. Iron Rose S2

Top of our list is the highly expected second season of Iron Rose after a spell-bound first season. Iron Rose tells the story of a powerful woman, Altagracia Sandoval, who is ruthless in her search for the truth. The second season sees her return to Mexico after the disappearance of her daughter’s husband, Saúl, and must face not only justice but also her enemies.

Catch this unbridled Telemundo passion unfold on DStv Channel 118, starting from Monday 22nd by 7 pm.

TV series on DStv

2. Will & Grace S11

An absolute rib-cracker! We have enjoyed 10 seasons of incredibly funny Will & Grace, so bring on the 11th, please! The 18-episode American comedy series kicks off June 27th on DStv Premium.

Laugh your socks off as Will plans ways to get back at Jack for years of mocking his hairline and Grace decided to prove to Mrs. Timmer she’s strong enough to handle being a single mother. Drama!

TV series on DStv

3. Betty S1 (New Series)

Another comedy series hits our lungs! Betty is an American teen comedy television series based on Moselle’s 2018 film Skate Kitchen. A blend of laughter and motivation, this series focuses on a group of teen girls and their efforts to stand out in New York’s predominantly male world of skateboarding. You just can’t miss it!

Betty starts from June 22nd on DStv channel 103.

4. Bargain Mansions S1 (New Series)

Something for real estate lovers! This new TV series, Tamara Day, strives to become a tycoon amidst the troubles of everyday life. A pro designer and shrewd businesswoman take on the dirt and gold of turning shabby pieces of real estate into amazing master crafts. Follow Tamara as she documents the “Bargain Mansions.”

Showing on DStv from June 27th, 2020.

TV series on DStv

5. Murder Comes Home S1 (New Series)

Murder Comes Home pairs actual CSI crime-scene video alongside real home videos of the same victim, home, and family to set up and unravel an intimate and emotionally powerful mystery.

If you love crime movies or tension-packed detective TV series, you would definitely love this. Sit on the edge, keep your detective instincts alive and let Murder Comes Home entertain you. Showing on DStv Compact from 29th June 2020.

6. Housekeepers S1 (New Series)

In a world behind high walls and luxury, the wealthy may believe they are powerful in the comfort of their mansions, but it is the housekeepers who see all and know all. The ones who keep our homes and tend our kids know all our secrets too.

This new series comes packed with promises of intrigue, betrayal, passion, and thrill. Watch Housekeepers on DStv Access from June 29th.

Housekeepers

7. McDonald & Dodds S1 (New Series)

Another crime thriller mixed with a tint of romance cruises the screens for suspense lovers. Two detectives with seemingly nothing in common are thrown together. Wildly ambitious DCI McDonald and the shy DS Dodds forge a rumbustious friendship and entertaining, effective partnership as they take on puzzling cases.

McDonald & Dodds begins 29th June on DStv Compact.

There you have it, all the top shows that really excites us, see the full list here. Don’t miss all the dramas ending the month of June. Get ready for passion, action, laughter, and intrigue. Here’s how you do so:

  1. Visit www.vtpass.com
  2. Click on TV Subscriptions on the ribbon
  3. Click on DStv banner
  4. Select Bouquet (Access, Compact, Premium, etc.), input your Smartcard number, phone number, email address and amount
  5. Click Continue to move to Payment page
  6. Enter your card details to complete payment
  7. Once your decoder is connected, tune your favorite TV series
  8. Grab a pack of popcorn, sit back, and enjoy!

Why Your Transaction on VTpass Might Fail and What to do

While at VTpass we take every measure to ensure every transaction you carry out is successful; we are equally awake of failed transactions that can occur at times.

The majority of failed transactions are down to network issues or processing errors. In this article, we would explain why transactions on VTpass might fail and what you can do about it.

Network affecting bank payment

Payment might fail if network failure prevents your bank from confirming a transfer you initiated. Sever downtime at your bank might be responsible for this. In some cases, your bank might debit you without VTpass would receiving the payment.

The simple solution to this is to consult your bank in the event of a debit or contact VTpass support to know the status of your transaction. If your transaction hasn’t gone through, it’s best you wait a while, then try again when the network is stable.

Entering wrong card details

This is so common and perfectly understandable. Making mistakes while entering card details such as bank name, card number, CVV, etc. would prevent any transaction from going through.

Solution: simply enter your correct card details to ensure a successful transaction. Alternatively, you can activate VTpass instant wallet funding to save yourself the stress and errors of using the card every time.

Entering wrong dealer details

Similar to the reason above, entering the wrong meter number when paying electricity bills; wrong IUC or smartcard number when subscribing to your decoder, etc. would cause a transaction failure. The system would either reject the payment process, or it would stall.

In this case, the solution is to restart the payment process and enter the correct dealer details. If you have been debited upon entering a wrong dealer detail, kindly contact VTpass support to advice you on what to do.

However, we advise you to ensure the correct dealer details every time as certain payments (for example, payment made for a wrong meter number) CANNOT be refunded.

Service downtime with a service provider

No one can be blamed for this. When a service provider is experiencing downtime, payments for that particular service might fail. For example; if IKEDC is experiencing a service downtime, payments for IKEDC during the downtime would fail.

To resolve this, simply wait until the downtime passes before initiating payment for the service again.

vtpass transaction

We are always there for you

Whatever might be the cause of a failed transaction, we are always there to resolve it for you. Simply contact VTpass support by chatting us live on the website or app, sending a mail to support@vtpass.com or calling 08138752358.