What To Do When You Don’t Receive Token

All things being equal, every time you pay bills using VTpass, you should receive your token immediately; some peculiar cases may arise though, so here’s what to do when you don’t receive token.

At VTpass, our utmost priority is making sure you get immediate value for the services you pay for when you need it. By logging on to ppp.vtpass.com, you get to conveniently pay for everyday services. These services range from airtime and data subscriptions. to electricity bills, cable tv subscriptions, insurance bills and education bills. Upon using some of these services like electricity, you may need to receive a token. In rare cases, you may not receive this token immediately due to service breakdown or poor network issues. To better understand the reasons why you may not receive your token immediately, please click here.

In cases where you do not receive the token at all however after making a payment and you need it urgently, there’s a way to get it. We have built in a tool on the VTpass dashboard where you can regenerate your token by yourself when you do not receive it, due to certain hindrances

What To Do

In a case where you have made payment for a service and are yet to receive your token, simply log in to your VTpass dashboard from a Chrome browser. At the top of your dashboard, you’ll see an icon saying “find my token.”

Click on the “find my token” icon or visit the unique url https://vtpass.com/find-my-token.

Next, input your meter number and the phone number linked to your transaction, then click on the “search” button.

Our system immediately helps you pull out your token and displays it to you. You also get the option to download your transaction receipt and see all the necessary details. That’s what to do when you don’t receive token. Should you have lost any of your tokens and wish to recover it, you can use this tool to get it back.

As always, VTpass remains the number 1 bills payment platform that offers you seamless payment and swift delivery of the value for which you pay for. This is one of the tools we have built in place to aid you always get prompt value, irrespective of any irregularities that may arise.

In conclusion, bills payment with ppp.vtpass.com is superfast, easy and very convenient. Just a few clicks and you’re done. In addition, you get 24/7 access to our support team to help you through any glitch you might have. Why don’t you try us today?

Pay AEDC & Other Electricity Bills On VTpass

Electricity bills payment on VTpass
Electricity bills payment made easy on VTpass

We will forever be grateful for technology, and its daily advancement as human life has been made easier since the advent of the Internet.

Similarly, payment of your PHCN electricity bills for either Prepaid or Postpaid meter has been made a lot easier, faster, and for your convenience.

Rather than commute to the PHCN office, you can now purchase electricity tokens for your prepaid meter or recharge your postpaid meter online at the convenience of your home or office.

How, you ask?

Here’s a breakdown on how to pay your electricity bills for Ikeja electric, Abuja electric, Kano electric, Jos electric, etc.

Steps:

  1. Visit ppp.vtpass.com / download the VTpass mobile app,
  2. Click on Electricity payment,
  3. Select your Electricity area & Meter type,
  4. Enter your correct Meter & Payment details
  5. Click Submit and get your Token instantly

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VTpass Commission Rates For ALL Partners

If you’re starting out as a VTpass agent or thinking of joining our network of entrepreneurs and curious about our commission rates; you’ve come to the right page!

Earning on VTpass is super easy; all you have to do is to create an account and activate an agent feature on your account (Terminal agent, Widget partner, Referal program or API) and start earning. Here’s how to become a become an agent:

  • Visit ppp.vtpass.com
  • Click “Register” to register on the website, fill in the details (email, phone number, etc).
  • After this, log in with your email and password.
  • Once you are logged in, click “My Earning”. You will see buttons to activate different types of agencies.
  • Choose the type of agency you want to activate and activate it.
  • Start marketing your services and start earning.

To become an API agent, simply call 08161675187 or send a mail to ibukun.f@broadshift.com

vtpass commission rates

As compared to other bills-payment platforms, VTpass allows you to earn on every transaction carried out as a partner with different commission rates attached to each service.

You equally get to enjoy other benefits attached to being a VTpass agent. For instance, as a terminal agent, you would not be charged the usual convenience rate of N100 for most services. Also, you would be eligible to participate in VTpass loyalty giveaways among other benefits.

Detailed below are VTpass commission rates for all agents. Now you can calculate how much you would earn for every transaction performed:

VTpass Agents Commission Rates

ServiceTerminal AgentWidgetAffiliateRefer a FriendAPI
Airtel Airtime VTU3.50%1.00%1.00%1.00%4.00%
MTN Airtime VTU3.00%0.70%0.70%0.70%3.00%
GLO Airtime VTU5.00%1.00%1.00%1.00%4.00%
9mobile Airtime VTU3.50%1.00%1.00%1.00%4.00%
DStv Subscription1.50%0.50%0.50%0.50%1.50%
Airtel Data3.50%0.50%0.50%0.50%4.00%
MTN Data2.00%0.50%0.50%0.50%3.00%
GLO Data2.50%0.50%0.50%0.50%4.00%
9mobile Data3.50%0.50%0.50%0.50%4.00%
GOtv Payment1.50%0.50%0.50%0.50%1.50%
Startimes Subscription2.00%0.50%0.50%0.50%2.50%
Ikeja Electric Payment – IKEDC1.50%0.30%0.20%0.20%1.50%
Eko Electric Payment – EKEDC0.50%0.30%0.30%0.30%0.80%
WAEC Result Checker PIN₦50.00₦20.00₦20.00₦20.00₦130.00
Abuja Electricity Distribution Company- AEDC0.80%0.20%0.20%0.20%0.80%
KEDCO – Kano Electric1.00%0.50%0.50%0.50%1.00%
PHED – Port Harcourt Electric2.00%0.50%0.50%0.50%2.00%
Website Design Deal – Hostparker
Smile Payment4.00%1.00%1.00%1.00%5.00%
Bank Deposit₦0.00₦0.00₦0.00₦0.00
Jos Electric – JED0.70%0.30%0.30%0.30%0.90%
SMSclone.com3.00%2.00%2.00%2.00%3.00%
Kaduna Electric – KAEDCO1.00%0.30%0.30%0.30%1.50%
9Mobile Airtime Pin4.00%1.00%1.00%1.00%4.00%
Third-Party Motor Insurance – Universal Insurance₦500.00₦200.00₦200.00₦200.00₦800.00
Smile Network Payment4.00%1.00%1.00%1.00%5.00%
IBEDC – Ibadan Electricity Distribution Company1.00%0.50%0.50%0.50%1.00%

Voila! There you have it. Now you know; so what are you waiting for? Sign-up now and activate an agent feature on your account to start earning.

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HOW TO RECHARGE YOUR ENUGU ELECTRIC METER

So, you just bought a meter from Enugu Electricity Distribution Company (EEDC). And you are wondering how else to recharge or renew it once you run out of power. Well, this is not actually much of a concern. What you should first concern yourself is how and where to pay your electricity bills. As this is, in fact, the main thing with electric meters. Settling your electricity bills automatically gives you access to recharging your Enugu electric meter.

However, having to go far away to distant outlets in Enugu can be quite an energy-sapping task. And a time-wasting one too. But why go through a lot of stress when there is a better way? You can actually pay for your Enugu electricity bill when you can, from wherever you are, simply sit back and pay for it in three easy steps. So, Vtpass.com affords you the opportunity of doing this, just as it affords you the opportunity to pay for your phone airtime, data subscription and cable TV subscription. Do you want to try it now?

Just log in to ppp.vtpass.com.

Select Pay Electricity Bill and enter your details on the displayed form.

Pay.

Or better still, you can simply download the VTpass mobile app for Android on your Google Play Store. This allows you gain even a faster access to the payment of your Enugu electricity bills.

Once you pay via any of these means, you will receive a token in form of an email or text message. You only have to input the number of the token into the meter. And just like that, your Enugu Electric meter is powered up.

These generated meter tokens come from the system of the distribution companies. And they are numbers you have to generate into the meter to get electricity. When you pay your electricity bills through ppp.vtpass.com, you immediately get access to your Enugu Electric meter token as well as a quick route to recharging it and getting your meter started again.

In all ways, VTpass is the most reliable platform to trust with the recharge of your Enugu electricity meter token. Again, you can also pay for your other everyday services on VTpass. So, you want to make payment for your cable TV subscriptions, airtime and data subscriptions? Logging on to ppp.vtpass.com or your VTpass mobile app is the easiest way to make such payments. With VTpass at your disposal, life can only get better.

WHY ARE TOKENS NOT SENT IMMEDIATELY?

At VTpass, our ultimate priority is making sure our customers get the services they pay for when they need it. Our online payment platform, ppp.vtpass.com, is right on hand to do just this. By logging on to ppp.vtpass.com, customers get to conveniently pay for everyday services. And these services range from electricity bills, cable tv subscriptions to airtime and data subscriptions. So, many go on to pay for electricity bills in their comfort and also get to receive their tokens immediately via email and SMS. But then, some tokens don’t come in as fast as they should. Hence, it would be good we get to know why tokens do not come in immediately in these rare cases.

Well, it should be known firsthand that ppp.vtpass.com as an online payment platform is not in anyway responsible for the generation of tokens. The electricity distribution companies are, at the most, responsible for the token generation. And so, ppp.vtpass.com is hardly responsible for the delay in token generations. The delay in a token generation is mostly due to two factors.

SERVICE BREAKDOWN

electricity,vtpass,tokenOnce a while, the service operations of the electricity DISCOS might experience a slight, temporary breakdown which might delay the generation of tokens to customers. What this inadvertently means is that any sort of transaction with the affected DISCO through offline channels will also be virtually suspended for the period of breakdown.

However, when this occasional breakdown occurs, VTpass always does make sure it gets a fix as soon as possible. Through our several correspondences with the DISCOS, our customers get to receive their tokens as soon as the DISCO’s issues are resolved.

Also, we keep constant conversations with our customers through the various support channels. Hence, you can reach us through our contact, email and live chat. And you can simply follow us on Twitter @vtpass.

BAD NETWORK

tokenSo, this is yet another reason why tokens generation might come with a delay. As these tokens come in through email and SMS, the availability of the network come to bear on its transmission. So that a bad, fluctuating network might cause a delay in a token generation.

Any which way, VTpass has proven over time to be a simple and sure way of settling bills quickly. Just by logging on to ppp.vtpass.com, you can pay your electricity bills, DSTV,  STARTIMES AND GOTV subscriptions in record time. Also, you get to buy your MTN, GLO, AIRTEL and 9MOBILE airtime and data on this platform. This is apart from the many ways you can share and earn money on VTpass.

VTpass is a reverent planet on its own. But then, it’s still part of an entire cosmos, an entire world. Away from the many irregularities in the world, we have made our planet as comfortable and convenient as possible. Why don’t you come in to have an experience of a lifetime?