What To Do When You Don’t Receive Token

All things being equal, every time you pay bills using VTpass, you should receive your token immediately; some peculiar cases may arise though, so here’s what to do when you don’t receive token.

At VTpass, our utmost priority is making sure you get immediate value for the services you pay for when you need it. By logging on to ppp.vtpass.com, you get to conveniently pay for everyday services. These services range from airtime and data subscriptions. to electricity bills, cable tv subscriptions, insurance bills and education bills. Upon using some of these services like electricity, you may need to receive a token. In rare cases, you may not receive this token immediately due to service breakdown or poor network issues. To better understand the reasons why you may not receive your token immediately, please click here.

In cases where you do not receive the token at all however after making a payment and you need it urgently, there’s a way to get it. We have built in a tool on the VTpass dashboard where you can regenerate your token by yourself when you do not receive it, due to certain hindrances

What To Do

In a case where you have made payment for a service and are yet to receive your token, simply log in to your VTpass dashboard from a Chrome browser. At the top of your dashboard, you’ll see an icon saying “find my token.”

Click on the “find my token” icon or visit the unique url https://vtpass.com/find-my-token.

Next, input your meter number and the phone number linked to your transaction, then click on the “search” button.

Our system immediately helps you pull out your token and displays it to you. You also get the option to download your transaction receipt and see all the necessary details. That’s what to do when you don’t receive token. Should you have lost any of your tokens and wish to recover it, you can use this tool to get it back.

As always, VTpass remains the number 1 bills payment platform that offers you seamless payment and swift delivery of the value for which you pay for. This is one of the tools we have built in place to aid you always get prompt value, irrespective of any irregularities that may arise.

In conclusion, bills payment with ppp.vtpass.com is superfast, easy and very convenient. Just a few clicks and you’re done. In addition, you get 24/7 access to our support team to help you through any glitch you might have. Why don’t you try us today?

HOW TO RECHARGE YOUR ENUGU ELECTRIC METER

So, you just bought a meter from Enugu Electricity Distribution Company (EEDC). And you are wondering how else to recharge or renew it once you run out of power. Well, this is not actually much of a concern. What you should first concern yourself is how and where to pay your electricity bills. As this is, in fact, the main thing with electric meters. Settling your electricity bills automatically gives you access to recharging your Enugu electric meter.

However, having to go far away to distant outlets in Enugu can be quite an energy-sapping task. And a time-wasting one too. But why go through a lot of stress when there is a better way? You can actually pay for your Enugu electricity bill when you can, from wherever you are, simply sit back and pay for it in three easy steps. So, Vtpass.com affords you the opportunity of doing this, just as it affords you the opportunity to pay for your phone airtime, data subscription and cable TV subscription. Do you want to try it now?

Just log in to ppp.vtpass.com.

Select Pay Electricity Bill and enter your details on the displayed form.

Pay.

Or better still, you can simply download the VTpass mobile app for Android on your Google Play Store. This allows you gain even a faster access to the payment of your Enugu electricity bills.

Once you pay via any of these means, you will receive a token in form of an email or text message. You only have to input the number of the token into the meter. And just like that, your Enugu Electric meter is powered up.

These generated meter tokens come from the system of the distribution companies. And they are numbers you have to generate into the meter to get electricity. When you pay your electricity bills through ppp.vtpass.com, you immediately get access to your Enugu Electric meter token as well as a quick route to recharging it and getting your meter started again.

In all ways, VTpass is the most reliable platform to trust with the recharge of your Enugu electricity meter token. Again, you can also pay for your other everyday services on VTpass. So, you want to make payment for your cable TV subscriptions, airtime and data subscriptions? Logging on to ppp.vtpass.com or your VTpass mobile app is the easiest way to make such payments. With VTpass at your disposal, life can only get better.

ELECTRIC METERS: THE RULES

If there is any one thing the privatisation scheme brought, then it is the use of private electric meters. So that it is not uncommon to spot small meters in private houses, offices and any such building. And these meters are responsible for the generation of electricity in a small capacity. The good thing about these meters is that they help individuals ration the potion of energy consumed. By implication, the excessive amount which was erstwhile billed for electricity not consumed can be very much avoided.

And what’s more, customers can easily remit payment for electricity through their electric meter numbers. One convenient way to do this is by visiting ppp.vtpass.com. VTpass, as an online payment platform, allows you to pay your electricity bills with speed and ease. Not only that, you can also pay for your phone airtime, data subscription and cable TV subscription. And not to worry, VTpass is also available for non-meter users. So practically, ppp.vtpass.com is good news just as the electricity meter is a right step in the right direction.

But then, for electricity consumers using the electric meter, it is important they take note of certain instructives. This is to ensure a lasting and abiding utilisation of the meters. Of course, there is no one manual that tells you all these rules. But not to worry, you would find all you need to know here.

RULES GUIDING THE ELECTRIC METERS

1. DO NOT DISTURB: The most important rule guiding the meter is that you, as a consumer, should not touch it. Touching it here does not mean not touching it at all. Rather, it means there should be no attempt to repair or adjust its workings. Calling an electrician to manoeuvre a particular function is not allowed at all. Now, disobeying this rule is a serious offence and can attract serious consequences. So, when you have issues with your meter, do ensure to call the attention of the right authorities.

2. PENDING DEBT: Also, meters usually come with pending debts, most times. What this means is that though the meter might initially come with free energy, there might be a debt coming with the meter already. And you inevitably have to pay for this. You should contact the distribution company to address or clarify this if you think you have this issue.

3. METER TOKENS: Meter tokens are typically generated by the system of the distribution companies. And they are numbers you have to generate into the meter to get electricity. When you pay your electricity bills through ppp.vtpass.com, you immediately get your token through an email or SMS. So, what this means is that you can pay for your electricity bill from anywhere and at any time. And get electricity as quickly as possible.

In all ways, ppp.vtpass.com is the most reliable and simple platform to trust with the payment of your electricity bills. You can also pay for your MTN, GLO, AIRTEL, 9MOBILE airtime and data subscription. And you can as well renew your DSTV, GOTV and STARTIMES cable TV subscription. Indeed with VTpass, you have one less thing to worry about.