Easy Ways To Contact VTPASS Support

When we say that we are committed to delivering seamless transactions, we are not joking, and that’s why VTPASS Support is here.

We understand that naturally, it’s quite hard to trust someone else with your hard-earned money, which is worse for us because as Nigerians, we naturally have trust issues, and rightly so, that’s why we are giving you four different channels through which you can contact us whenever you are experiencing any challenge with your transactions.

  • The Live Chat

The Live Chat feature gives you instant access to our 24/7 support centre just by clicking on “help” and “start live chat” from the VTPASS Mobile App or by logging on to www.vtpass.com and clicking on “online – chat with us” at the bottom right. That’s it, instant access in just a few clicks

  • Call Support

Just in case you’re the kind of customer who prefers to hear the voice on the other end of the screen, or you have an urgent need, our helpline is always available to give you 24-hour dedicated support. That’s right, getting that issue resolved is as simple as dialing 08138752358 now!

  • Social Media

We know that you probably spend a lot of your time on Social Media, and because we want to be like you when we grow up, we have decided to spend a lot of time on Social Media likewise. You can get your issues resolved by sending a DM to us via Instagram, Twitter or Facebook just like that. You should engage with us while you’re at it because we always love to hear from you, and that’s the truth!

  • Email

Yes, if you’d rather send us an official mail, we are here for you. You can send a mail to support@vtpass.com now and we’ll help you resolve any issue you have, even if it doesn’t necessarily have anything to do with our platform because at VTPASS, we believe in going the extra mile for you.

Searching for seamless transactions? Simply download the app or log on to www.vtpass.com to buy airtime/data, subscribe GOtv, DStv, or Startimes, or pay electricity bills now!

CUSTOMER RELATIONSHIP: THE DO’S AND THE DONT’S

Usually, when we talk relationships, it is easy for one’s mind to think of personal relationships, friendships and close acquaintanceship. But then, these are not the only kind of relationships that can be. In fact, there are diverse kinds of relationships, none of which might have an exact name in the dictionary. Well, if there is anyone form of relationship you need to pay a lot of attention to. Then, that must be your relationship with your customers. The customers house the soul of a business. And knowing this, the VTpass management pays constant attention to our customers. We identify their needs, serve them and make them see the best in us.

So, you want to pay your bills in the fastest and easiest way possible? Then, just log on to www.vtpass.com. Or you can go ahead and download the VTpass app on Google Play Store. In just about three easy steps, you can make payments for your electricity bills, data, airtime, TV subscriptions and so on. Our business ideas, developments and strategies revolve around serving every customer and adding value. So, we may not see you, but you are very special to us.

Now, you own a business and you are now beginning to wonder what customer relationship is all about. And how it is you can maintain the best relationship with your customers, whatever the nature of your job might be. Well, here are various advice from the highly rated business minds in the world, telling you the do’s and don’t’s of customer relationship.

WHAT CUSTOMER RELATIONSHIP IS

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This is just it. Customer relationship is the ability to see your business, not the way you have it in mind. But the way your customers perceive it.

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The business doesn’t live and breathe itself. The people that patronise it make it alive. Treat them well.

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Image result for quotes about customer relationship

So yes, the customer relationship in a business is the business itself.

THE DO’S

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Image result for quotes about customer relationship

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THE DON’TS

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Image result for quotes on customer service

So, it’s apparent that you now get quite a good grasp of what customer relationship is. And then, you have a picture of what to do and what not to do. You want to make payment for your airtime and data or TV subscriptions and electric bills? Why don’t you be our guest at www.vtpass.com? You can also download the VTpass app on Google Play Store. We will be glad to host you.