Happy Customer Service Week!

Servicing customers can be hard; it’s customer service week so we thought, what better time to let you in on this secret than now? We have one of the best customer support teams this part of the continent! Don’t believe? We’ll not just tell, we’ll show also. See below

Customer Service Week: Our “why”

You see, at VTpass, we do not believe customer service is just a department, but an organizational culture, with every interaction carefully designed to not just meet, but exceed the expectations of our customers.

We know we’re not perfect yet, but that’s where we’re headed, and we want to say thank you for staying with us on our journey from here to there. It’s customer service week, but we celebrate our customers everyday for helping us keep the lights on.

We would like to use this medium to reassure you of our continued dedication to bringing you the best of service, our endless cycles of upgrades to optimize your experience while using our platform, and team brainstorming sessions on “what more can we give to you”

Whenever you experience any issues, you can be rest assured that we will help resolve them. You can always send an email to support@vtpass.com, call our active support line on 08138752358, use the live chat feature on the website, or contact us via our social media channels (Facebook, Instagram.) We’re currently not active on Twitter due to the ban by the government.

As we have grown steadily through the years, you’ve always and will always remain our number one priority.

Happy Customer Service Week. Happy “you” Week!

– Lanre Ogunya,

CEO, VTpass

Customer Service Week

WAEC/GCE Registration Extended

The closure date for the Second Series WAEC/GCE Registration 2021 for Private candidates has been extended. This is great news. As a result, students who are looking to write this diet now have more time to quickly purchase their registration pins before it closes.

Registration was to close by September 30th 2021 before. However, it now closes on the 15th of October. Students who desire to take the 2021 2nd series of the Private WASSCE (WAEC GCE) Exam and haven’t registered can now do so before the new registration deadline.

Registering is easy. And this is something you can do yourself. Wondering how? We’ll show you. Firstly, you’ll need a registration pin. Just follow the steps below to get yours.

WAEC/GCE Registration

How To Buy WAEC/GCE Registration Pin

  1. Log on to vtpass.com/waec-registration
  2. Select exam type and input all necessary details.
  3. Proceed to payment. Choose payment method to complete your transaction.
  4. You’ll get an SMS and email containing your registration pin.

When you get your pin, go to https://registration.waecdirect.org/Register/Start, create your user profile with your pin and start your registration. With VTpass, it really is as simple as that, no stress involved.

You also get to experience speed of light transaction-processing when you use VTpass for other services. With VTpass, you can buy airtime or data, pay TV subscriptions, electricity bills, insurance and education bills, all from the comfort of your home. You also have a 24/7 support centre dedicated to providing you with all the help you may need.

WAEC/GCE Registration Pins Now Available

We have great news for you today; Second Series WAEC/GCE Registration 2021 for Private candidates is on! If you are a senior secondary student or have senior secondary students around you looking to attempt the upcoming WAEC/GCE exams, then this is for you.

To write, you need to register. WASSCE Private Candidate 2021, SECOND SERIES Normal Registration closing date is September 30, 2021 so the earlier you get it done, the better.

Registering is easy. And this is something you can do yourself. Wondering how? We’ll show you. Firstly, you’ll need a registration pin. Just follow the steps below to get yours.

How To Buy WAEC/GCE Registration Pin

  1. Log on to vtpass.com/waec-registration
  2. Select exam type and input all necessary details.
  3. Proceed to payment. Choose payment method to complete your transaction.
  4. You’ll get an SMS and email containing your registration pin.

Upon receiving your pin, visit https://registration.waecdirect.org/Register/Start to create your user profile with your pin and begin registration. It’s as simple as that. Zero stress involved!

That’s a lot, but not all! With VTpass, you can experience speed of light transactions. Buy airtime or data, pay TV subscriptions, electricity bills, insurance and education bills, all from the comfort of your home. What more? With VTpass, you have access to a 24/7 support centre dedicated to providing you with the best support you need.

In conclusion, with VTpass, you can get your WAEC Registration Pin easily so you can focus on your exams. And you know, now is the time to actually focus, not do the dance.

Easy DSTV Payment With VTpass Wallet

Want to know how to make easy DSTV payment with VTpass wallet? You’re on the right post. Having your wallet funded with VTpass has so many advantages, but here’s one. Remember how it feels when you run out of cash, and then you find cash you had forgotten you had in your pocket or wallet?

Similarly, having your VTpass wallet funded for your transaction needs can be quite helpful. Just ask Shina, who needed to pay his DSTV bill but had run out of funds. He remembered he still had some funds in his VTpass wallet and used it to make his DSTV payment instantly. That’s only possible because he had previously funded his wallet.

It is our aim at VTpass to continue to make all bills payment easy for you. There are numerous options open to you when renewing your DSTV subscription and making payment with VTpass, like the Bank Transfer, USSD method, card payment but this is all about the wallet funding method.

How To Use VTpass Wallet

To pay your DSTV bills on VTpass using wallet funding, just follow these few steps:

  1. Visit vtpass.com or open the mobile app from your device.
  2. Click on “Pay TV Subscription” and select DSTV.
  3. Select desired bouquet, fill Smartcard number and contact details.
  4. Confirm details and proceed to payment. Subsequently, you will be required to select your payment method.
  5. Tap on “pay with vtpass wallet” to complete your payment.

As a result, the payment would be deducted from your wallet balance automatically. This means you can fund your VTpass wallet at a go so you don’t have to fill in payment details every time. Please note that if your wallet balance is not sufficient for the transaction you are attempting to carry out, it will not be successful.

Similarly, funding your VTpass wallet is very easy to do. What are you waiting for? Fund your VTpass wallet now and start experiencing stress-free payments.

How To Pay For DSTV In Nigeria

Have you been wondering how to pay for DSTV in Nigeria? That is because you haven’t used the number one bills payment platform in the country. VTpass does not only offer you seamless and superfast payments, but also gives you a variety of options with which to pay your bills.

For example, you can settle DSTV, GOTV, Startime bills to stay connected by paying with your card. You can also make swift payment using the VTpass wallet option. Similarly, you can also pay using the USSD option, Bank Transfer or the QR code scan-to-pay. All payments are seamless and super secure. In the same vein, you also get to enjoy immediate reconnection when you make your payments through VTpass.

You can also buy airtime and data, pay electricity bills, buy insurance covers and pay education bills via the platform, with 24/7 access to the support team to help you through any issue you need resolved. You won’t be needing them much though. That is because support for us is not just being there for you, it’s anticipating your needs.

If easy payment is what you are looking for, then VTpass is what you need. Just follow the few steps below to pay for DSTV using VTpass:

  1. Log on to vtpass.com or open the mobile app.
  2. Select “pay TV Subscription” and choose DSTV.
  3. Fill in the necessary details and proceed to payment.
  4. Choose your preferred mode of payment and complete payment.

That’s it. You’re done! The entire process is completed under one minute and you can continue enjoying your favourite channels on DSTV. In the same vein, you can make other payments using VTpass. Simply log on to vtpass.com or get the mobile app today.

Money Heist Part 5, Vol 1: What To Expect Without Spoilers

The much anticipated Money Heist Part 5, Volume 1 is finally out and breaking the internet. The preceding season ended on a cliff-hanger and we can’t wait to see what Season 5 Vol 1 has in store for us. La Casa De Papel, or Money Heist like it is called, is definitely a thriller to see.

We’ve been waiting! Season 4 ended with Professor losing it. Subsequently, we didn’t know what that meant for the rest of the heist team. Can they make it out without Professor, their mastermind? We have been waiting for 3rd September to binge-watch the whole volume and now we’re here.

Money Heist Part 5, Volume 1 comes with 5 episodes to keep your weekend on lockdown. All is set. The weather, the release time couldn’t have been more perfect, how about you? Do you have data to stream with? Do you have airtime to invite your friends over to see it with you? How about your electricity units? You most definitely will not want them depleted while you are enjoying the action! That’s why VTpass is here to offer you seamless and faster payments!

With vtpass.com, you can buy airtime and data for instance from the ease of your mobile phone. Similarly, you can also pay electricity, TV, Insurance and education bills, all at the tap of a button. As a result, you get to lounge indoors and enjoy binge-watching your favourite movies and shows while we make your payments for you.

How To Pay DSTV Bill By Scanning Barcode

There’s a new and easier way to pay DSTV bill by scanning barcode using VTpass. Paying your bills shouldn’t be stressful. Making enough money to cater for your bills is stressful enough. On the other hand, making payments to settle your bills shouldn’t stress you?

What if there was a newer and faster way to help you pay DSTV bill by scanning barcode? Would that make you happier? Well, there is! At VTpass, we have made DSTV bill payment and renewal easy. You can now make payment for your DSTV, GOTV, Startimes and other payment options using the Visa QR option.

Making payments using this option is simple and secure. The payment comes directly from your bank account and is secured by your bank and Visa. Just follow the steps below to pay for your DSTV using QR codes.

  1. Log on to vtpass.com.
  2. Navigate to “pay tv subscription” and select dstv.
  3. Choose your bouquet, input DSTV Smartcard number and other required details.
  4. Proceed to payment and click on “pay with bank transfer”
  5. Click on “Visa QR” and a unique QR code will be generated for you to scan.
  6. Next, open your mobile banking app.
  7. Open your mobile banking app.
  8. Click on Visa QR Payments and scan the merchant QR code
  9. Enter amount if prompted and complete payment.

In conclusion, using QR codes to make payments is the new global trend. With VTpass, Furthermore, with VTpass, you get a faster payment experience when you use QR codes to settle your DSTV bills.

How To Enjoy This September

The firstborn of the “ember” months is here. Very soon, we’ll begin to spot harmattan and jingle the bells that herald Christmas but just before then, here’s what you can expect to enjoy this September…

1. BBNaija Season 6

Big Brother Naija is that show that some of us love to watch, some hate it but watch it, and, in the end, almost everyone keeps up with. The fact is this, Nigerians love drama, and the show has it in loads. Season 6 continues to unravel shocks and drama, and we’re here for it this September. More please!

2. Champions League Football Is Back!

Arguably the biggest tournament in club football, the UEFA Champions League is back this month! The fight to make it to the last 16 begins. And there’s quite a number of mouth watering clashes to look forward to, with Group A pitting Lionel Messi-led PSG against Man City in the battle for superiority. Atletico, Liverpool, Porto and Ac Milan will fight to the death in Group B. Similarly, Barca will discover what it means to play without Messi when they face Bayern, Benfica and Kiev. In conclusion, let the games begin!

3. Football Leagues Are Back!

Firstly, the fans are back! When Covid19 struck, football returned after a while but the fans were banned from the stadiums. Although it was better than watching nothing, nothing compares to watching a stadium alive, the screams, the moments we catch in the rafts, etc. Secondly, we get to watch players who have just completed transferred to new clubs begin to find their feet. The prospect of having Cristiano back in the English Premier League for one, or Messi in a terrifying PSG team. How will the LaLiga be without Messi and Ronaldo? Who will be winners across respective leagues? The race starts now!

4. Movies, Movies and more Movies!

Need we say more? Cable TV brings more movies than you can watch, allowing you binge watch old classics or catch new sitcoms and series across your screen. If you’re a movie lover, then DStv, GOtv and Startimes have you well covered to enjoy this September.

So you know it’s time to pay your DStv, GOtv and Startimes subscription, get your electricity bills out of the way so you can have uninterrupted fun and of course, top up airtime and data so you can share your experience with family and friends.

The good thing is that with VTpass, it’s super easy to take care of these bills so that you can focus on all the fun. Simply pay bills conveniently and seamlessly on VTpass now.

How To Pay DSTV Bill With Card

Before it was possible to pay DSTV bill with card, making payment was truly a tedious affair. First, you would have to make the journey down to a DSTV store, most of which were few and far in between. Next, you would have to face the long queue that was often times the norm before you finally get a chance to make your payment.

Thankfully, this is no longer the case. For instance, imagine having to go through such before you get reconnected. Ridiculous yes? We think so too. With VTpass, you can now pay DSTV bill with card, through your wallet, bank transfer, or USSD. So many options to choose from.

Take paying with your card for example. VTpass makes this very easy and seamless. Your information is safe and secure, and your payment is superfast. To pay your DSTV bill using VTpass, just follow the steps below:

  1. Log on to vtpass.com or open the mobile app.
  2. Select “pay DSTV subscription” and choose DSTV subscription.
  3. Select your bouquet and fill in your smartcard number and contact details.
  4. Proceed to payment and click “Pay with card” (Mastercard, Visa and Verve accepted)
  5. Fill in necessary card details and make your payment.

As soon as your payment is completed, click the “I’ve completed this payment” button and your payment will automatically be confirmed.

DSTV bills payment with vtpass.com are superfast, easy and extremely convenient. Just a few clicks and you’re done. Try VTpass and see for yourself?

EPL Week 3: 3 Season-Defining Talking Points

Another footballing weekend has gone by and we had some heavyweight clashes in the EPL Week 3. Throw in the fact that Cristiano Ronaldo is possibly making a return to the Premier League with Manchester United, there’s quite a number of things to talk about.

Arsenal Is Breakfast And Everyone Is Having A Bite

Arsenal was completely annihilated by Mancity when both clubs played on Saturday. Following their defeat to Chelsea in the previous game, they needed a response. However, we got none. Completely outplayed, outclassed and outnumbered, they simply didn’t show up. Arsenal shouldn’t be losing by 5 goals to any club, and have now failed to score in the opening 3 games of the EPL for the first time. They also have failed to gather any points so far and now lay bottom of the table. For a club that started the season top of the table, they shouldn’t be at rock bottom after three games.

Chelsea Produce Defensive Masterclass To Foil Liverpool

If “Attacks win games but defences win titles” were a football club, it would be Chelsea. The London club had to fight for their lives when they played Liverpool at Anfield, with a ten-man team. Kai Havertz’s 22nd minute opener had given them the lead, but the game was turned on its head when James Reece handled the ball on the stroke of halftime. Salah restored parity for Liverpool from the resulting penalty, game on! Liverpool came out in the second half like the big bad wolf. They huffed. They puffed. But, they couldn’t break down a resilient Chelsea team who produced a defensive masterclass to hold on to a point. For Chelsea, this point would feel like a win. Liverpool though were left rueing an opportunity missed.

Manchester United Set Premier League Away Record And Ronaldo Is Coming

United set a new Premier League record as they achieved the longest run of away games without tasting defeat, spanning over an impressive 28 games. The performance here, however wasn’t impressive. United fans have been ecstatic over the idea of club legend, Ronaldo, returning home. This is set to be announced officially in the coming days but if Ronaldo was watching this game before United scored, he might have changed his mind. This United team look like they need a defensive midfielder if they are to ever reach their potential. Varane on the other hand looks ready to settle in perfectly into the defence though, but will it be enough? Pogba said it best last week, records are nice but trophies are better!

The EPL week 3 is over, next up is the International break, but why miss out on any of the action when you can easily make your Cable TV payments, pay electricity bills, buy airtime and data? With VTpass, it’s as easy as click, pay and go to see all the goals as they go in.