Happy Customer Service Week!

Servicing customers can be hard; it’s customer service week so we thought, what better time to let you in on this secret than now? We have one of the best customer support teams this part of the continent! Don’t believe? We’ll not just tell, we’ll show also. See below

Customer Service Week: Our “why”

You see, at VTpass, we do not believe customer service is just a department, but an organizational culture, with every interaction carefully designed to not just meet, but exceed the expectations of our customers.

We know we’re not perfect yet, but that’s where we’re headed, and we want to say thank you for staying with us on our journey from here to there. It’s customer service week, but we celebrate our customers everyday for helping us keep the lights on.

We would like to use this medium to reassure you of our continued dedication to bringing you the best of service, our endless cycles of upgrades to optimize your experience while using our platform, and team brainstorming sessions on “what more can we give to you”

Whenever you experience any issues, you can be rest assured that we will help resolve them. You can always send an email to support@vtpass.com, call our active support line on 08138752358, use the live chat feature on the website, or contact us via our social media channels (Facebook, Instagram.) We’re currently not active on Twitter due to the ban by the government.

As we have grown steadily through the years, you’ve always and will always remain our number one priority.

Happy Customer Service Week. Happy “you” Week!

– Lanre Ogunya,

CEO, VTpass

Customer Service Week

WAEC/GCE Registration Extended

The closure date for the Second Series WAEC/GCE Registration 2021 for Private candidates has been extended. This is great news. As a result, students who are looking to write this diet now have more time to quickly purchase their registration pins before it closes.

Registration was to close by September 30th 2021 before. However, it now closes on the 15th of October. Students who desire to take the 2021 2nd series of the Private WASSCE (WAEC GCE) Exam and haven’t registered can now do so before the new registration deadline.

Registering is easy. And this is something you can do yourself. Wondering how? We’ll show you. Firstly, you’ll need a registration pin. Just follow the steps below to get yours.

WAEC/GCE Registration

How To Buy WAEC/GCE Registration Pin

  1. Log on to vtpass.com/waec-registration
  2. Select exam type and input all necessary details.
  3. Proceed to payment. Choose payment method to complete your transaction.
  4. You’ll get an SMS and email containing your registration pin.

When you get your pin, go to https://registration.waecdirect.org/Register/Start, create your user profile with your pin and start your registration. With VTpass, it really is as simple as that, no stress involved.

You also get to experience speed of light transaction-processing when you use VTpass for other services. With VTpass, you can buy airtime or datapay TV subscriptionselectricity billsinsurance and education bills, all from the comfort of your home. You also have a 24/7 support centre dedicated to providing you with all the help you may need.

How To Pay DSTV Bill By Scanning Barcode

There’s a new and easier way to pay DSTV bill by scanning barcode using VTpass. Paying your bills shouldn’t be stressful. Making enough money to cater for your bills is stressful enough. On the other hand, making payments to settle your bills shouldn’t stress you?

What if there was a newer and faster way to help you pay DSTV bill by scanning barcode? Would that make you happier? Well, there is! At VTpass, we have made DSTV bill payment and renewal easy. You can now make payment for your DSTV, GOTV, Startimes and other payment options using the Visa QR option.

Making payments using this option is simple and secure. The payment comes directly from your bank account and is secured by your bank and Visa. Just follow the steps below to pay for your DSTV using QR codes.

  1. Log on to vtpass.com.
  2. Navigate to “pay tv subscription” and select dstv.
  3. Choose your bouquet, input DSTV Smartcard number and other required details.
  4. Proceed to payment and click on “pay with bank transfer”
  5. Click on “Visa QR” and a unique QR code will be generated for you to scan.
  6. Next, open your mobile banking app.
  7. Open your mobile banking app.
  8. Click on Visa QR Payments and scan the merchant QR code
  9. Enter amount if prompted and complete payment.

In conclusion, using QR codes to make payments is the new global trend. With VTpass, Furthermore, with VTpass, you get a faster payment experience when you use QR codes to settle your DSTV bills.

Dorime: The Food Mix-Up

This is the real life account of a food mix-up saga that unfolded in our office and all the dorime that came with it.

It happened on Monday morning. Mike, rushing to avoid getting to the office late, quickly grabbed the black nylon containing his food and took off without checking what was packaged for him. Can somebody play Dorime track 1?

On arriving at the office, Mike proceeded to the cafeteria and dropped his food, so eager to start the day’s work that he still didn’t check to see what had been packaged in the black nylon. DJ please play Dorime track 2

As the day went by, Francis, the office assistant, went out to buy lunch for some colleagues. Mike later goes for lunch, picks up his food, finally checks it, sees one boiled egg. He thought it strange because he knew there was chicken at home but was just too hungry to care. He started eating and was almost done when…

Shayo, his colleague, walks in and starts looking for his food with Francis the office assistant. Mike didn’t pay too much attention until he heard “there was a boiled egg in the food.” The description of the food was so apt that it became obvious that Mike don chop person food o…

Upon investigation, Mike’s real food was found having chicken, fish and snail as protein. What sort of sorcery is this? Mike wondered!

Luckily for Mike, Shayo didn’t make a big deal out of it as it was the close of his shift. That’s how Iyanu, another colleague who was in the right place at the right time, ate free food!

Avoid transactional dorime with vtpass.com now.

Obi Cubana’s Rise: Lessons From Mum’s Burial

One of the hottest, most talked-about events in the Nigerian social circles right now has been Obi Cubana’s mum’s burial and nothing seems to be enough to kill Obi Cubana’s shine.

From the over 400 cows donated to the host, the $100,000 diamond pendant, 67 private jets that landed Oba to the fleet of over 500 luxury cars, the ceremony was as loud as loud can be. We followed this story closely and here are five lessons we gathered from it.

1. Nigerians can joke about anything.

Like, I’m not even sure we take even ourselves seriously anymore. This has to be the height. Somebody’s mother died and people were everywhere on social media saying “God when?” Seriously guys???

2. Invest in your social capital.

They said connect with people, you say no, you’re an introvert, you like your personal space, etc. Being rich in people is a thing, your network is your net-worth. If the sheer amount of cows donated and money sprayed/flung doesn’t change your mind, what will?

3. Make your own soap.

As usual, the whole saga had people saying “cut soap for us” and the likes. In an interview with bbc pidgin, Obi Cubana was asked to cut soap for Nigerians and he responded “dem no dey cut soap for anybody for dis world.” In other words, people, make your own soap o.

4. Work hard consistently.

Since soap cutting is out of it, working hard consistently is the next best thing out there then. Being excellent at what you do will not be enough, you will have to also be consistent with it. Hustle o, make your girlfriend no leave you go party for oba.

5. Nigerian scammers are creative.

All was well and good after the burial ceremony, until I got a dm from Obi Cubana asking for an airtel recharge to help make money fly in my household. Like, what???

Nigerians don’t joke when it concerns their money. Avoid scammers easily with vtpass.com, where you can buy airtime/data, subscribe GOtvDStv, or Startimes, pay electricity bills, buy insurance or pay educational bills at the tap of a button.

You Are Mentally Exhausted

Are you mentally exhausted and don’t know it? There always exist periods where it seems you lose interest in working and develop what can be described as an apathy towards work. Someone could even say you’re being lazy or laidback towards work.

We’ll walk you through a quick test today to check if you’re dealing with exhaustion or you’re just really lazy.

1. You Don’t Feel Motivated.

Firstly, you don’t feel motivated. Not feeling motivated is not always a sign of laziness, it can actually be a pointer to emotional exhaustion sometimes which arises as a result of the fact that you have done so much brainwork without adequate rest.

2. You Can’t Focus Or Concentrate.

Secondly, you are losing focus. Are you finding it hard to concentrate on what needs to be done? If you find yourself getting distracted easily, it could be a pointer to the fact that you are stressed and it needs to be managed before it affects you at the workplace.

3. You Constantly Fantasize About Drastic Change

Thirdly, you’re in a fantasy world. Do you find yourself suddenly imagining what your life would look like if you won the lottery? Or if someone suddenly relocated you away from the country? Using such fantasies to escape your present reality is a pointer to emotional exhaustion.

4. Small Tasks Seem Overwhelming.

Similarly, when stressed or mentally exhausted, you suddenly begin to struggle with tasks that you naturally would execute. At this point, work seems like a big deal and you just need it all to stop so you can breathe.

5. Making Your Bill Payments Stresses You.

In conclusion, we know any little thing stresses you out when you’re exhausted, especially when it concerns money. That’s why with vtpass.com, you can buy airtime/data, subscribe GOtvDStv, or Startimes, pay electricity bills, buy insurance or pay educational bills at the tap of a button. Above all, you eradicate stress!

The Weekend Of Finals

We have a blockbuster of weekend on our hands and we’re loving absolutely every bit of it. As always, vtpass ensures that you do not miss any of the action by handling your bills payments for you.

1. The Wimbledon Finals

Weekend

If you’re a lover of tennis, then nothing would be more satisfying this Saturday than seeing the finals of the oldest tennis tournament in the world. That is to say, Ashleigh Barty of Australia and Karolina Pliskova of Czech Republic go head to head in the Wimbledon Ladies’ finals on SuperSport Tennis (214), at 14:45 CAT.

Similarly, the men’s finals follows fast on Sunday, as the winners of the semi-final happening today between Novac Djokovic and Shapovalov face the winners of the other semi-final tie pitting Matteo Berrettini’s against Hurkacz. Watch the Men’s Finals live on SuperSport Tennis (214), at 14:00 CAT.

2. Nigerian Idol Finale

Weekend

Thirdly, the Nigerian Idols! The winner of the Nigerian Idol season 6 will be nobody’s mate, with a cash prize of N30m, brand new SUV, 6 track EP recording deal and many other goodies. Catch the finals this Sunday 11th on Africa Magic at 7pm. The weekend is filled with back to back content.

3. Euro2020 Final

Weekend

Lastly, sunday night sees England, in the finals for the first time, face off at Wembley against Italy, 1-time winners of the Euros. Catch what promises to be a pulsating final live on Supersport and Startimes at 21:00 CAT.

There’s no need to move away from your screen trying to pay bills this weekend. Simply log on to vtpass.com to buy airtime/data, subscribe GOtv, DStv, or Startimes, or pay electricity bills . . . it’s as easy as Login, Select, and Pay!

Multichoice Biggie Goals Promo!

It’s exciting times to join the MultiChoice family. MultiChoice announced a special Limited Time discount offer on its DStv and GOtv decoders. It starts Thurs­day, 1 July 2021, named the Biggie Goals Promo.

The DStv HD decoder, dish kit and One Month Compact package subscription do a massive dip from N18,600 to N9,900. While GOtv decoder, GOtenna with One Month Max package subscription will go from N9,500 to N6,900.

Multichoice

What’s it about?

MultiChoice Ni­geria’ Chief Customer Officer, Martin Mabutho, explained that the Biggie Goals Promo is a way of widening access to quality enter­tainment programming at very af­fordable rates and a chance for their valued customers to experience a wider range of content on higher packages.

Multichoice

It get’s better still. You get seamless payment and immediate value when you subscribe your DStv or GOtv with VTpass. Simply log on to vtpass.com/tv-subscription to subscribe and enjoy all your favourite shows on DSTV and GOTV!

VTpass is an online bills payment platform where you can easily make payment for services like Phone Airtime Recharge, Data bundles, DSTV, GOTV and Startimes subscriptions, Electricity bills, Insurance, Education and many more.

Above all, for support or inquiry, simply chat VTpass customer support via our Live-Chat platform or send a mail to support@vtpass.com.

When Awoof Ran My Belle

Have you ever been in a situation where the search “awoof” (freebies) landed you in trouble?

Firstly, I’d always heard it said that “awoof dey run belle,” but experience really is the best teacher I guess.

awoof

On this fateful day, I needed to pay my DSTV subscription. Upon searching online, I found a website offering a 20% discount on payments. “Ahnahn, see free money.” If only I had known village people were after me.

I quickly entered the website as a sharp guy. inputted my card details and paid for the bouquet I wanted and got debited. I felt great. Above all, it was in that moment that I realised it actually feels good to know you got a better deal than the seller. The world was quite great, until…

Awoof

I started getting a series of consecutive debits on my account. Huh? I live in Meiran, Lagos State to be precise, why am I getting debited in Dubai? Ah, awoof!!! I had fallen prey to a scam website. My account was completely drained that day.

In conclusion, that is where VTpass comes into play. VTpass helps you to avoid getting scammed. Simply log on to vtpass.com to buy airtime/data, subscribe GOtv, DStv, or Startimes, or pay electricity bills . . . it’s as easy as Login, Select, and Pay!

How To Survive The Rain

They say it’s summer time but all we are experiencing in these parts is rain, rain, and more rain. The last thing anyone needs right now is for rain to ruin the season, so, here are seven tips on how to survive the rains.

Don’t ever forget to close your windows.

One of the worst things that can happen to anyone in this season is stepping out of the house, then when the rain begins, you remember that you didn’t close your windows. Many have slept in nature-made waterbeds just because they didn’t pay attention to this tip.

Plan your outfits in advance.

This is the season in which your cloths can take up to one week before they get dried up because the rains can help you decide that you haven’t rinsed them enough. You would do well to do your laundry in advance this season.

Never go out without an umbrella.

Even if the sun is shining bright and making you sweat, don’t make the mistake of stepping out without taking an umbrella along with you because in 2 secs, your story can be changed by sudden downpour.

Rubber shoes all the way.

Now is not the time to wear shoes that are made of cotton or other materials that are very prone to water if you don’t want your footwear to turn into a sponge.

Dress for the cold.

As much as possible, ensure you step out with a coat, jacket or sweater in hand. Now is the time to wear thicker fabrics and protect yourself from the cold.

Eat Healthy.

You need to pay more attention to your diet during the rains. Avoid street food as much as possible and also keep away from raw vegetables. Maintain a nutritional diet that includes cooked vegetables, fruits, herbal tea. Now is not the time to fall ill.

Don’t go out if you don’t have to.

This is the most important tip of all. Thanks to VTPASS, you can make all your payments from the comfort and warmth of your home. Simply log on to vtpass.com to buy airtime/data, subscribe GOtv, DStv, or Startimes, pay electricity bills, buy waec registration pin/result checker pin, or buy insurance… it’s as easy as Login, Select, and Pay!