Dear Esteemed Partner, we have a temporary update to VTpass Support. You may have noticed contacting VTpass support has been tricky at some specific timings. To serve you better, we are restructuring our support and in the period while we do that, support will no longer be active 24/7.
In the interim, our support will be active between 7AM – 7PM daily. We have however also built in tools to help you resolve certain issues should you need urgent help within this period, while we proceed with the temporary VTpass Support Update
Regenerate Token: This is for electricity transactions. Transactions on VTpass get immediate value. In rare situations, this may not be the case. When you pay for electricity but your token wasn’t generated. just log in to your account and visit your transactions page. Click on the transaction and regenerate your token.
Find My Token: Where your transaction was successful but you didn’t receive token, just open the mobile app/visit www.vtpass.com and follow the steps below:
Secondly, input meter number and phone number linked to your transaction.
As a result, the system will display transactions you carried out on that meter. Click on the transaction you didn’t receive token for
Lastly, your token will be displayed to you.
For help with resolving other issues, you can send us a mail with all details at email@example.com and you will be responded to immediately our support system is active at 7AM, or you can reach us via live chat or callings our hotline; 08138752358 between 7AM – 7PM
We sincerely apologise for the inconvenience. And we promise to be back and better as soon as possible. We remain dedicated to providing you with excellent service.
VTpass makes life easy, giving you payment solutions that help you do just that, like how you can pay startimes using barcode. This is one of our newest solutions. We designed this so you can have more payment options available to you. Yes! It’s absolutely easy to use and stress-free. No, you need not visit us physically. You can use this feature from the comfort of your home.
Thirdly, select bouquet and fill in smart card number. Also provide contact details as required.
Next, proceed to payment. Select “Pay with bank transfer” and click on the “Visa Qr” option.
Lastly, scan the generated barcode in your bank app.
Consequently, your payment is completed. In addition, remember to click the “I have made this payment” button as soon as the payment is done. In conclusion, that’s how to settle your Startimes subscription using scan-to-pay.
Our aim at VTpass is to offer you a one-stop platform where you can carry out all your bills payment at the click of a button, so we’re excited to let you know that there is a new service on VTpass: Showmax. There’s a new kid on the block!
Yes. You can now pay for Showmax subscriptions on www.vtpass.com/showmax to catch up on your favourite shows online, on the go or download to watch later in the Showmax App. Easy peasy.
Showmax is an online streaming service. Showmax offers you a wide variety of award-winning TV shows, movies, documentaries, Showmax Originals, kids shows, sport and more. There’s not a single advert in view. Also, there’s always something new to discover. And more shows and movies are added weekly.
There are no contracts on Showmax and you can cancel at any time. Get the Showmax experience all for one low monthly price, now available on VTpass. Simply log on to www.vtpass.com/showmax to subscribe.
There are numerous ways to make payment available on VTpass, but knowing I can pay for GOtv using bank transfer has to be one of my personal favourites. The reason isn’t far-fetched. Bank transfers are easy to do. With a few taps, you’re done. And gone are the days when you had to physically walk into the bank, fill a teller to make a transfer. These days, all you need is a mobile app. With a few clicks, your transfer is done.
Select “Renew current bouquet” if you wish to stay on your current bouquet or “Change Bouquet” if you desire to upgrade or downgrade to another bouquet of your choice.
Fill in other required fields and proceed to payment.
Click on “pay with bank transfer”. Subsequently, account details for the transfer to be made will be displayed on screen.
Make the transfer.
Kindly click on the “I’ve completed the payment” button when you’re done. Our system will auto-confirm your payment. That’s all. You immediately get reconnected/upgraded to the GOtv package you paid for and can continue to enjoy your world of unbeatable entertainment.
To enjoy superfast payments and immediate value on your bill settlements, visit www.vtpass.com now
It’s the age of the click and transact, so here’s how to make easy Startimes payment using your card. With the advent of the internet, making payments online became a thing. At first, there was a lot of sceptics. Nigerians don’t joke with their money. You wouldn’t blame anybody really. It’s getting increasingly hard to earn cash. It’s called “hard-earned money” for a reason.
Over time though, the acceptance of online payments has increased. Of course, cyber theft went nowhere, but people got smarter also. Now you know you shouldn’t give out your card details to just anybody. And when you are going to make a payment online using your card, be sure of your vendor’s authenticity.
This is where VTpass comes in. VTpass is an online bills payment platform that offers you speed of light transaction processing and immediate value for your payment. The security measures are also top notch so you can be rest assured that no one is getting your details. VTpass has the credibility of being in operation for over 5 years now you can bank on.
Thirdly, select bouquet and fill in smart card number. Also provide contact details as required.
Next, proceed to payment. Confirm details and select the “pay with wallet” option.
Lastly, tap on “pay with card” to complete your payment.
Consequently, you get immediate value once your payment is completed and you can continue to enjoy the best of entertainment that Startimes brings. Use www.vtpass.com and unlock a world of transactional possibilities at the tap of a button.
We know that being disconnected sucks, and you most definitely want to know how to get your GOtv reconnected fast so you don’t miss a thing. Entertainment is life. And life is good when you have it. This is what to do when your GOtv gets disconnected.
Getting your GOtv reconnected fast is simple. As simple as a few clicks at that. VTpass offers you swift reconnection on your GOtv. VTpass is the number 1 bills payment platform in Nigeria. We offer you superfast payments and immediate value. Pay bills like electricity and cable TV subscriptions, buy airtime and data, or purchase insurance covers and educational bills at the tap of a button. VTpass is where bills payment meets convenience!
When you need your GOtv reconnected fast, simply log on to www.vtpass.com/gotv to get started.
Enter IUC number, then select if you want to renew current bouquet or switch to another bouquet.
Enter other details and proceed to payment.
When you complete your payment, our smart system helps to renew your subscription on your previous bouquet or a new one, depending on what you chose. This means that you can resume viewing your channels of choice on your GOtv package.
Because our system also provides all details on the IUC number you input immediately before you can make payment, there is a less probability of you making your payment to a wrong IUC.
On the rare occasion that your GOtv subscription does not come up immediately, when you contact us, we will help you contact Multichoice immediately to restore your viewing if you are unable to view after making payment and restarting your decoder.
Switch to a world of payment convenience, switch to VTpass!
Some things in life don’t have to be difficult, like learning how to pay for TV in Nigeria, so here is Startimes subscription made easy. Your payments just got easier. Just visit VTpass.com and see for yourself.
There are different options you can use to pay you various bills on VTpass. You can pay using card, VTpass wallet, or Bank Transfer. You can also make payment using the USSD or QR scan-to-pay method. VTpass offers you a range of payment options to choose from. They are all easy to use. Processing of payments are instantaneous. Your Startimes subscription is easy.
How To Pay
To make Startimes payment on VTpass is easy. Just follow the steps below.
The world is changing, everything around us is constantly evolving, as everyone seeks convenience now; More people have questions, like how to pay for GOtv using a debit card, and we’re here to provide all the answers. Convenience is the key word. And when it comes to making convenient payments, VTpass is the go-to platform.
There are a number of methods through which you can complete your payments using the platform. You can pay for GOtv by doing a Bank transfer, paying via USSD, using the VTpass wallet or using the scan to pay option. Today however, we will be walking you through how to pay for GOtv using a debit card option.
Fill in smart card number for the system to validate.
After validation, select if you want to renew current bouquet or migrate to another, then provide other details as required.
Proceed to payment and select the “pay with card” option.
Provide your card details and complete your payment.
In addition, you can be rest assured that your card details are secure with VTpass. No automatic billing without initiating payment, no hacker getting your info. We take cyber security very seriously. Start using VTpass for your bills settlement and enjoy convenience at it’s best!
If you’re a new user to the VTpass platform and would like a faster way to make your payments without having to use your debit card all the time, here’s how to fund your VTpass wallet. First, what is a wallet?
The image of a nice small, foldable leather wallet tucked carefully into the back of your jean trousers quickly comes to mind as a guy. If the image in your mind is not nice, change your wallet. Lol. For the ladies, it’s that stylish fashionable purse that holds all things precious to you. You find all manner of things in wallets these days. From sim cards and sim packs, to receipts. From ID cards to complementary cards. from earrings to pins. Even the downright ridiculous can be found in wallets, like paper. Let’s just not bother to dabble into the world of all the things that can be found in a woman’s wallet.
All these are great. There is however one important thing missing. Money! All wallets/ purses carry money. The money is either in physical form or in an ATM card in the wallet. Money, for instance, is one of the major reasons losing your wallet hurts. For example, you often remember how much you had in the wallet before it went missing. Subsequently, I can’t be the only one who searches every corner of his wallet when sapa hits.
Consequently, all these are well and good, and the reason we are teaching you how to fund your VTpass wallet.
What’s a VTpass Wallet?
We have established that wallets help hold cash and are handy when you need urgent cash to make quick and easy payment. In the same vein, your VTpass wallet helps you pay for services on VTpass swiftly. In other words, you can now buy airtime and data, pay TV subscriptions and electricity bills, purchase insurance covers and pay education bills at the click of a button, right from your VTpass wallet. Yes! Likewise, it’s easy to use.
Roses are red, violets are blue, and it’s a great day to tell you that the brand new GOtv Supa Bouquet is available on VTpass. Multichoice has always offered a wide array of bouquet for viewers to choose from. This means there’s a bouquet for every pocket. And with the new GOtv Supa, there’s a new sheriff in town.
On Monday 1, November 2021, Multichoice added an exciting new package to their GOtv offering called the GOtv Supa. The brand new GOtv Supa package will be positioned above the GOtv max package. GOtv Supa offers customers 80 channels. It includes the best local and international channels with premium, quality content for the whole family, and this GOtv Supa Bouquet is available on VTpass.
GOtv Supa offers customers a Supa-sized GOtv experience. Crystal clear picture with more local channels, more for the kids, more lifestyle channels, more novellas and more supa reasons to LOVE IT! It has 3 Music Channels,6 Sports Channels, 6 Movie Channels, and 68 Other genre Channels.
The new GOtv Supa bouquet will be priced at N5,500 monthly, and welcomes some new channels like
Africa Magic Urban
With the GOtv Supa launch, you now have another bouquet option that offers more quality content to choose from. You can subscribe/upgrade to the GOtv Supa bouquet here.