How To Suspend Your DSTV Subscription

Imagine you’re going on a vacation and will be away from your TV for a while. What happens to your DSTV subscription then? What about when you have to go on a work trip and there’s no one else at home? You don’t want your active DSTV subscription to go to waste without anyone using it, not in this economy. In such cases, here’s what you can do to suspend your DSTV subscription temporarily.

Although DSTV is a prepaid service (you pay before you watch) subscribers are allowed to suspend their account for the period of 7 – 14 days (1 – 2 weeks) twice in a year. It’s true. Subscribers prefer pay-per-view but we’ll make do with what we have. It comes with a catch though.

  • You can only suspend your account twice in a year.
  • You must have an active subscription validity of at least 7 days before applying for suspension.
  • Make the suspension request 2 days before the desired date of suspension.
  • You can only suspend your account for a minimum of 7 days and maximum of 14 days at a go.

How To Go About It

To suspend your DSTV subscription temporarily, here are three ways you can go about it. The only thing you need is a scanned copy of your ID card which could be your national ID Card, Voter Card or International Passport. To suspend your DSTV account temporarily, just:

  1. Send a suspension request mail to “suspension@ng.multichoice.com” with the subject as “Temporal service suspension of DSTV account” stating your account details with the scanned copy of your id card attached.
  2. Or put your request through to DSTV support on 234 908 236 8533, supply them all details to verify that the account belongs to you and they’ll guide you on what to do.
  3. Alternatively, you may prefer to visit any DSTV service centre around you. Go with valid ID and request for your account to be temporarily suspended.

To reconnect your account after suspension, you need to do nothing. Your account is automatically reconnected once the suspension time elapses. Of course, making DSTV, data, airtime, electricity, insurance, GOTV, Startimes and other payments is easy peasy when you use VTpass!

How To Pay Your DSTV Bill Through Transfer

Paying your DSTV bill doesn’t have to be stressful, but knowing the options available to you is key. With VTpass, you can easily pay your DSTV bills and renew your subscription at the click of a button through your card, but what happens when you don’t have one?

Firstly, using VTpass, you have a variety of options open to you. You can either choose to pay using the USSD feature, using your wallet, or making a direct transfer to stay connected to your world of entertainment. If your debit card has expired, or you just don’t want to go through the sometimes tedious process of providing your card details, you can just easily make a transfer to complete your payment.

It’s pretty simple. You can make this payment right from your mobile phone, or get to the a banking hall. To pay your DSTV bill using the transfer method, simply follow the steps below and you’re done in a few clicks.

DSTV bill
  1. Log on to www.vtpass.com
  2. Go to “Pay tv subscription” and select DSTV.
  3. Select bouquet and fill in smart card number. Also provide contact details as required.
  4. Proceed to payment and select the “pay with bank transfer” option. Subsequently, account details for the transfer to be made will be displayed on screen.
  5. Make the transfer and tap the “I’ve sent the money” button.

Just like that, VTpass makes your payment on your behalf. It’s as easy as click, pay and go.

Contacting Support is also easy, should you need it. You can always chat us on our Live-chat platform on the website or app, email us at support@vtpass.com or call our hotline; 08138752358 to get instant support.

Gulder Ultimate Search Is Back!

The Gulder Ultimate Search is coming back to our television screens and we can’t believe it. Can’t wait to hear the famous tune once again. Can’t wait to see contestant battle nature, hurdles, and themselves. We definitely can’t wait to see them search for clues to help them win the ultimate prize. Who are we? “We” are most probably the 90’s kids and those that came before us.

The Gulder Ultimate Search (GUS) is one of the fond highlights of our childhood memories. I remember how we would gather round the TV once it was time. How we would swear for NEPA if they dared interrupt power supply while the show was on. Special shout out to all the neighbours who put on their generators so we could watch the show at their apartment. What if the antennae disrupts while the show is ongoing? Problem!

Whichever way you look at it, The news that GUS is coming back has been met with wide public acclaim, and if the memories we have are anything to go by, it will be one of the hottest and widely followed shows on tv in the months for which it will air. The show, which started in 2004 and went on to become one of the most-watched reality TV series in Nigeria before it ended seven years ago in 2014, is making its comeback with “The Age of Craftsmanship” as the theme for the 2021 edition

How to Register

To submit an application, head over to the GUS website www.gulderultimatesearch.ng. Here, applicants must enter their personal details, upload a photograph and answer a few questions.

Where and When Will it Air

What more? The reality series will be making its comeback being broadcasted on DSTV and GOTV, after announcing a partnership with Africa’s leading entertainment company, MultiChoice Nigeria. Fans and viewers of DSTV and GOTV will get to enjoy all the action and thrills of GUS from Saturday, October 16, to Sunday, December 19, 2021. A whooping 3 months! The rest of 2021 is set to be lit! Come on!

Channels to view and Time

GUS will air on the following channels on Saturdays and Sundays from 8 pm till 9 pm.

  1. Africa Magic Showcase (DStv channel 151)
  2. Africa Magic Urban (DStv channel 153)
  3. Also, Africa Magic Family (DStv channel 154 & GOtv channel 2)

What to expect

Adventure, drama, clues, danger, test of willpower, perseverance and lots more! We’re already wondering what forest they will use, who the favs will be, and what hurdles they might have to face. You’ll be able to watch your favourite survival show on the go with Multichoice so that’s a huge plus already! The show promoters also confirm that the show will have weekly episode recaps and special commentary editions on Thursdays.

What does this mean?

Really? You really need us to spell it out for you? It means you can’t afford to be disconnected from your DStv and GOtv for the next 3 months! You also need to settle your electricity bills. Experience seamless bills payment when you pay tv bills, electricity bills and lots more on VTpass. With VTpass, it’s as easy as click, pay, go!

Happy Customer Service Week!

Servicing customers can be hard; it’s customer service week so we thought, what better time to let you in on this secret than now? We have one of the best customer support teams this part of the continent! Don’t believe? We’ll not just tell, we’ll show also. See below

Customer Service Week: Our “why”

You see, at VTpass, we do not believe customer service is just a department, but an organizational culture, with every interaction carefully designed to not just meet, but exceed the expectations of our customers.

We know we’re not perfect yet, but that’s where we’re headed, and we want to say thank you for staying with us on our journey from here to there. It’s customer service week, but we celebrate our customers everyday for helping us keep the lights on.

We would like to use this medium to reassure you of our continued dedication to bringing you the best of service, our endless cycles of upgrades to optimize your experience while using our platform, and team brainstorming sessions on “what more can we give to you”

Whenever you experience any issues, you can be rest assured that we will help resolve them. You can always send an email to support@vtpass.com, call our active support line on 08138752358, use the live chat feature on the website, or contact us via our social media channels (Facebook, Instagram.) We’re currently not active on Twitter due to the ban by the government.

As we have grown steadily through the years, you’ve always and will always remain our number one priority.

Happy Customer Service Week. Happy “you” Week!

– Lanre Ogunya,

CEO, VTpass

Customer Service Week

Easy DSTV Payment With VTpass Wallet

Want to know how to make easy DSTV payment with VTpass wallet? You’re on the right post. Having your wallet funded with VTpass has so many advantages, but here’s one. Remember how it feels when you run out of cash, and then you find cash you had forgotten you had in your pocket or wallet?

Similarly, having your VTpass wallet funded for your transaction needs can be quite helpful. Just ask Shina, who needed to pay his DSTV bill but had run out of funds. He remembered he still had some funds in his VTpass wallet and used it to make his DSTV payment instantly. That’s only possible because he had previously funded his wallet.

It is our aim at VTpass to continue to make all bills payment easy for you. There are numerous options open to you when renewing your DSTV subscription and making payment with VTpass, like the Bank Transfer, USSD method, card payment but this is all about the wallet funding method.

How To Use VTpass Wallet

To pay your DSTV bills on VTpass using wallet funding, just follow these few steps:

  1. Visit www.vtpass.com or open the mobile app from your device.
  2. Click on “Pay TV Subscription” and select DSTV.
  3. Select desired bouquet, fill Smartcard number and contact details.
  4. Confirm details and proceed to payment. Subsequently, you will be required to select your payment method.
  5. Tap on “pay with vtpass wallet” to complete your payment.

As a result, the payment would be deducted from your wallet balance automatically. This means you can fund your VTpass wallet at a go so you don’t have to fill in payment details every time. Please note that if your wallet balance is not sufficient for the transaction you are attempting to carry out, it will not be successful.

Similarly, funding your VTpass wallet is very easy to do. What are you waiting for? Fund your VTpass wallet now and start experiencing stress-free payments.

How To Pay For DSTV In Nigeria

Have you been wondering how to pay for DSTV in Nigeria? That is because you haven’t used the number one bills payment platform in the country. VTpass does not only offer you seamless and superfast payments, but also gives you a variety of options with which to pay your bills.

For example, you can settle DSTV, GOTV, Startime bills to stay connected by paying with your card. You can also make swift payment using the VTpass wallet option. Similarly, you can also pay using the USSD option, Bank Transfer or the QR code scan-to-pay. All payments are seamless and super secure. In the same vein, you also get to enjoy immediate reconnection when you make your payments through VTpass.

You can also buy airtime and data, pay electricity bills, buy insurance covers and pay education bills via the platform, with 24/7 access to the support team to help you through any issue you need resolved. You won’t be needing them much though. That is because support for us is not just being there for you, it’s anticipating your needs.

If easy payment is what you are looking for, then VTpass is what you need. Just follow the few steps below to pay for DSTV using VTpass:

  1. Log on to www.vtpass.com or open the mobile app.
  2. Select “pay TV Subscription” and choose DSTV.
  3. Fill in the necessary details and proceed to payment.
  4. Choose your preferred mode of payment and complete payment.

That’s it. You’re done! The entire process is completed under one minute and you can continue enjoying your favourite channels on DSTV. In the same vein, you can make other payments using VTpass. Simply log on to www.vtpass.com or get the mobile app today.

Money Heist Part 5, Vol 1: What To Expect Without Spoilers

The much anticipated Money Heist Part 5, Volume 1 is finally out and breaking the internet. The preceding season ended on a cliff-hanger and we can’t wait to see what Season 5 Vol 1 has in store for us. La Casa De Papel, or Money Heist like it is called, is definitely a thriller to see.

We’ve been waiting! Season 4 ended with Professor losing it. Subsequently, we didn’t know what that meant for the rest of the heist team. Can they make it out without Professor, their mastermind? We have been waiting for 3rd September to binge-watch the whole volume and now we’re here.

Money Heist Part 5, Volume 1 comes with 5 episodes to keep your weekend on lockdown. All is set. The weather, the release time couldn’t have been more perfect, how about you? Do you have data to stream with? Do you have airtime to invite your friends over to see it with you? How about your electricity units? You most definitely will not want them depleted while you are enjoying the action! That’s why VTpass is here to offer you seamless and faster payments!

With www.vtpass.com, you can buy airtime and data for instance from the ease of your mobile phone. Similarly, you can also pay electricity, TV, Insurance and education bills, all at the tap of a button. As a result, you get to lounge indoors and enjoy binge-watching your favourite movies and shows while we make your payments for you.

How To Pay DSTV Bill By Scanning Barcode

There’s a new and easier way to pay DSTV bill by scanning barcode using VTpass. Paying your bills shouldn’t be stressful. Making enough money to cater for your bills is stressful enough. On the other hand, making payments to settle your bills shouldn’t stress you?

What if there was a newer and faster way to help you pay DSTV bill by scanning barcode? Would that make you happier? Well, there is! At VTpass, we have made DSTV bill payment and renewal easy. You can now make payment for your DSTV, GOTV, Startimes and other payment options using the Visa QR option.

Making payments using this option is simple and secure. The payment comes directly from your bank account and is secured by your bank and Visa. Just follow the steps below to pay for your DSTV using QR codes.

  1. Log on to www.vtpass.com.
  2. Navigate to “pay tv subscription” and select dstv.
  3. Choose your bouquet, input DSTV Smartcard number and other required details.
  4. Proceed to payment and click on “pay with bank transfer”
  5. Click on “Visa QR” and a unique QR code will be generated for you to scan.
  6. Next, open your mobile banking app.
  7. Open your mobile banking app.
  8. Click on Visa QR Payments and scan the merchant QR code
  9. Enter amount if prompted and complete payment.

In conclusion, using QR codes to make payments is the new global trend. With VTpass, Furthermore, with VTpass, you get a faster payment experience when you use QR codes to settle your DSTV bills.

How To Enjoy This September

The firstborn of the “ember” months is here. Very soon, we’ll begin to spot harmattan and jingle the bells that herald Christmas but just before then, here’s what you can expect to enjoy this September…

1. BBNaija Season 6

Big Brother Naija is that show that some of us love to watch, some hate it but watch it, and, in the end, almost everyone keeps up with. The fact is this, Nigerians love drama, and the show has it in loads. Season 6 continues to unravel shocks and drama, and we’re here for it this September. More please!

2. Champions League Football Is Back!

Arguably the biggest tournament in club football, the UEFA Champions League is back this month! The fight to make it to the last 16 begins. And there’s quite a number of mouth watering clashes to look forward to, with Group A pitting Lionel Messi-led PSG against Man City in the battle for superiority. Atletico, Liverpool, Porto and Ac Milan will fight to the death in Group B. Similarly, Barca will discover what it means to play without Messi when they face Bayern, Benfica and Kiev. In conclusion, let the games begin!

3. Football Leagues Are Back!

Firstly, the fans are back! When Covid19 struck, football returned after a while but the fans were banned from the stadiums. Although it was better than watching nothing, nothing compares to watching a stadium alive, the screams, the moments we catch in the rafts, etc. Secondly, we get to watch players who have just completed transferred to new clubs begin to find their feet. The prospect of having Cristiano back in the English Premier League for one, or Messi in a terrifying PSG team. How will the LaLiga be without Messi and Ronaldo? Who will be winners across respective leagues? The race starts now!

4. Movies, Movies and more Movies!

Need we say more? Cable TV brings more movies than you can watch, allowing you binge watch old classics or catch new sitcoms and series across your screen. If you’re a movie lover, then DStv, GOtv and Startimes have you well covered to enjoy this September.

So you know it’s time to pay your DStvGOtv and Startimes subscription, get your electricity bills out of the way so you can have uninterrupted fun and of course, top up airtime and data so you can share your experience with family and friends.

The good thing is that with VTpass, it’s super easy to take care of these bills so that you can focus on all the fun. Simply pay bills conveniently and seamlessly on VTpass now.

How To Pay DSTV Bill With Card

Before it was possible to pay DSTV bill with card, making payment was truly a tedious affair. First, you would have to make the journey down to a DSTV store, most of which were few and far in between. Next, you would have to face the long queue that was often times the norm before you finally get a chance to make your payment.

Thankfully, this is no longer the case. For instance, imagine having to go through such before you get reconnected. Ridiculous yes? We think so too. With VTpass, you can now pay DSTV bill with card, through your wallet, bank transfer, or USSD. So many options to choose from.

Take paying with your card for example. VTpass makes this very easy and seamless. Your information is safe and secure, and your payment is superfast. To pay your DSTV bill using VTpass, just follow the steps below:

  1. Log on to www.vtpass.com or open the mobile app.
  2. Select “pay DSTV subscription” and choose DSTV subscription.
  3. Select your bouquet and fill in your smartcard number and contact details.
  4. Proceed to payment and click “Pay with card” (Mastercard, Visa and Verve accepted)
  5. Fill in necessary card details and make your payment.

As soon as your payment is completed, click the “I’ve completed this payment” button and your payment will automatically be confirmed.

DSTV bills payment with www.vtpass.com are superfast, easy and extremely convenient. Just a few clicks and you’re done. Try VTpass and see for yourself?