PHCN Electricity Archives

What To Do When You Don’t Receive Token

All things being equal, every time you pay bills using VTpass, you should receive your token immediately; some peculiar cases may arise though, so here’s what to do when you don’t receive token.

At VTpass, our utmost priority is making sure you get immediate value for the services you pay for when you need it. By logging on to vtpass.com, you get to conveniently pay for everyday services. These services range from airtime and data subscriptions. to electricity bills, cable tv subscriptions, insurance bills and education bills. Upon using some of these services like electricity, you may need to receive a token. In rare cases, you may not receive this token immediately due to service breakdown or poor network issues. To better understand the reasons why you may not receive your token immediately, please click here.

In cases where you do not receive the token at all however after making a payment and you need it urgently, there’s a way to get it. We have built in a tool on the VTpass dashboard where you can regenerate your token by yourself when you do not receive it, due to certain hindrances

What To Do

In a case where you have made payment for a service and are yet to receive your token, simply log in to your VTpass dashboard from a Chrome browser. At the top of your dashboard, you’ll see an icon saying “find my token.”

Click on the “find my token” icon or visit the unique url https://vtpass.com/find-my-token.

Next, input your meter number and the phone number linked to your transaction, then click on the “search” button.

Our system immediately helps you pull out your token and displays it to you. You also get the option to download your transaction receipt and see all the necessary details. That’s what to do when you don’t receive token. Should you have lost any of your tokens and wish to recover it, you can use this tool to get it back.

As always, VTpass remains the number 1 bills payment platform that offers you seamless payment and swift delivery of the value for which you pay for. This is one of the tools we have built in place to aid you always get prompt value, irrespective of any irregularities that may arise.

In conclusion, bills payment with vtpass.com is superfast, easy and very convenient. Just a few clicks and you’re done. In addition, you get 24/7 access to our support team to help you through any glitch you might have. Why don’t you try us today?

Gulder Ultimate Search Is Back!

The Gulder Ultimate Search is coming back to our television screens and we can’t believe it. Can’t wait to hear the famous tune once again. Can’t wait to see contestant battle nature, hurdles, and themselves. We definitely can’t wait to see them search for clues to help them win the ultimate prize. Who are we? “We” are most probably the 90’s kids and those that came before us.

The Gulder Ultimate Search (GUS) is one of the fond highlights of our childhood memories. I remember how we would gather round the TV once it was time. How we would swear for NEPA if they dared interrupt power supply while the show was on. Special shout out to all the neighbours who put on their generators so we could watch the show at their apartment. What if the antennae disrupts while the show is ongoing? Problem!

Whichever way you look at it, The news that GUS is coming back has been met with wide public acclaim, and if the memories we have are anything to go by, it will be one of the hottest and widely followed shows on tv in the months for which it will air. The show, which started in 2004 and went on to become one of the most-watched reality TV series in Nigeria before it ended seven years ago in 2014, is making its comeback with “The Age of Craftsmanship” as the theme for the 2021 edition

How to Register

To submit an application, head over to the GUS website www.gulderultimatesearch.ng. Here, applicants must enter their personal details, upload a photograph and answer a few questions.

Where and When Will it Air

What more? The reality series will be making its comeback being broadcasted on DSTV and GOTV, after announcing a partnership with Africa’s leading entertainment company, MultiChoice Nigeria. Fans and viewers of DSTV and GOTV will get to enjoy all the action and thrills of GUS from Saturday, October 16, to Sunday, December 19, 2021. A whooping 3 months! The rest of 2021 is set to be lit! Come on!

Channels to view and Time

GUS will air on the following channels on Saturdays and Sundays from 8 pm till 9 pm.

Africa Magic Showcase (DStv channel 151)
Africa Magic Urban (DStv channel 153)
Also, Africa Magic Family (DStv channel 154 & GOtv channel 2)

What to expect

Adventure, drama, clues, danger, test of willpower, perseverance and lots more! We’re already wondering what forest they will use, who the favs will be, and what hurdles they might have to face. You’ll be able to watch your favourite survival show on the go with Multichoice so that’s a huge plus already! The show promoters also confirm that the show will have weekly episode recaps and special commentary editions on Thursdays.

What does this mean?

Really? You really need us to spell it out for you? It means you can’t afford to be disconnected from your DStv and GOtv for the next 3 months! You also need to settle your electricity bills. Experience seamless bills payment when you pay tv bills, electricity bills and lots more on VTpass. With VTpass, it’s as easy as click, pay, go!

Happy Customer Service Week!

Servicing customers can be hard; it’s customer service week so we thought, what better time to let you in on this secret than now? We have one of the best customer support teams this part of the continent! Don’t believe? We’ll not just tell, we’ll show also. See below

Customer Service Week: Our “why”

You see, at VTpass, we do not believe customer service is just a department, but an organizational culture, with every interaction carefully designed to not just meet, but exceed the expectations of our customers.

We know we’re not perfect yet, but that’s where we’re headed, and we want to say thank you for staying with us on our journey from here to there. It’s customer service week, but we celebrate our customers everyday for helping us keep the lights on.

We would like to use this medium to reassure you of our continued dedication to bringing you the best of service, our endless cycles of upgrades to optimize your experience while using our platform, and team brainstorming sessions on “what more can we give to you”

Whenever you experience any issues, you can be rest assured that we will help resolve them. You can always send an email to support@vtpass.com, call our active support line on 08138752358, use the live chat feature on the website, or contact us via our social media channels (Facebook, Instagram.) We’re currently not active on Twitter due to the ban by the government.

As we have grown steadily through the years, you’ve always and will always remain our number one priority.

Happy Customer Service Week. Happy “you” Week!

– Lanre Ogunya,

CEO, VTpass

My Prepaid Meter Tragedy

The Prepaid Meter is fast becoming popular, but this wasn’t always the case. When introduced, many were excited at the prospect of paying for the exact electricity units used. No more estimated bills. No more inaccurate readings. Also, an end to paying for electricity you were not supplied.

Another group of people didn’t react as well to this. Those who had tampered with their meters so they would have reduced bills to pay. I was one of such people. Yes. Corruption is everywhere. I didn’t even register for the prepaid meter, yet it was brought. That’s how I knew that my village people wanted to start writing final year project on my head.

The prepaid meter came with free units and for a while, I was in heaven. All was well in paradise until barely two weeks later, the units finished. I needed to make payment. I “shaparly” logged on to vtpass.com where a friend had told me I can make my electricity bill payments. In less than a minute, my IKEDC payment was done. Seamless, just the way I like it!

I still did not have light! How come? I contacted VTpass 24-hour support, chatted with Laolu, and He told me that there was debt on my meter. New meter? That’s when I discovered that the free units are not actually free! I paid and got more units. Now there’s light almost all through the day, great! 4 days later, my units were depleted. I could not cry. Please coman take this prepaid meter back, I don’t want. Bring back awa postpaid, I’m in severe pains.

I have learnt my lesson. Every thing is deducted from your units. Now, even my wall sockets go off if I am not using it, because this prepaid life is difficult!

Dorime: The Food Mix-Up

This is the real life account of a food mix-up saga that unfolded in our office and all the dorime that came with it.

It happened on Monday morning. Mike, rushing to avoid getting to the office late, quickly grabbed the black nylon containing his food and took off without checking what was packaged for him. Can somebody play Dorime track 1?

On arriving at the office, Mike proceeded to the cafeteria and dropped his food, so eager to start the day’s work that he still didn’t check to see what had been packaged in the black nylon. DJ please play Dorime track 2

As the day went by, Francis, the office assistant, went out to buy lunch for some colleagues. Mike later goes for lunch, picks up his food, finally checks it, sees one boiled egg. He thought it strange because he knew there was chicken at home but was just too hungry to care. He started eating and was almost done when…

Shayo, his colleague, walks in and starts looking for his food with Francis the office assistant. Mike didn’t pay too much attention until he heard “there was a boiled egg in the food.” The description of the food was so apt that it became obvious that Mike don chop person food o…

Upon investigation, Mike’s real food was found having chicken, fish and snail as protein. What sort of sorcery is this? Mike wondered!

Luckily for Mike, Shayo didn’t make a big deal out of it as it was the close of his shift. That’s how Iyanu, another colleague who was in the right place at the right time, ate free food!

Avoid transactional dorime with vtpass.com now.

Obi Cubana’s Rise: Lessons From Mum’s Burial

One of the hottest, most talked-about events in the Nigerian social circles right now has been Obi Cubana’s mum’s burial and nothing seems to be enough to kill Obi Cubana’s shine.

From the over 400 cows donated to the host, the $100,000 diamond pendant, 67 private jets that landed Oba to the fleet of over 500 luxury cars, the ceremony was as loud as loud can be. We followed this story closely and here are five lessons we gathered from it.

1. Nigerians can joke about anything.

Like, I’m not even sure we take even ourselves seriously anymore. This has to be the height. Somebody’s mother died and people were everywhere on social media saying “God when?” Seriously guys???

2. Invest in your social capital.

They said connect with people, you say no, you’re an introvert, you like your personal space, etc. Being rich in people is a thing, your network is your net-worth. If the sheer amount of cows donated and money sprayed/flung doesn’t change your mind, what will?

3. Make your own soap.

As usual, the whole saga had people saying “cut soap for us” and the likes. In an interview with bbc pidgin, Obi Cubana was asked to cut soap for Nigerians and he responded “dem no dey cut soap for anybody for dis world.” In other words, people, make your own soap o.

4. Work hard consistently.

Since soap cutting is out of it, working hard consistently is the next best thing out there then. Being excellent at what you do will not be enough, you will have to also be consistent with it. Hustle o, make your girlfriend no leave you go party for oba.

5. Nigerian scammers are creative.

All was well and good after the burial ceremony, until I got a dm from Obi Cubana asking for an airtel recharge to help make money fly in my household. Like, what???

Nigerians don’t joke when it concerns their money. Avoid scammers easily with vtpass.com, where you can buy airtime/data, subscribe GOtv, DStv, or Startimes, pay electricity bills, buy insurance or pay educational bills at the tap of a button.

You Are Mentally Exhausted

Are you mentally exhausted and don’t know it? There always exist periods where it seems you lose interest in working and develop what can be described as an apathy towards work. Someone could even say you’re being lazy or laidback towards work.

We’ll walk you through a quick test today to check if you’re dealing with exhaustion or you’re just really lazy.

1. You Don’t Feel Motivated.

Firstly, you don’t feel motivated. Not feeling motivated is not always a sign of laziness, it can actually be a pointer to emotional exhaustion sometimes which arises as a result of the fact that you have done so much brainwork without adequate rest.

2. You Can’t Focus Or Concentrate.

Secondly, you are losing focus. Are you finding it hard to concentrate on what needs to be done? If you find yourself getting distracted easily, it could be a pointer to the fact that you are stressed and it needs to be managed before it affects you at the workplace.

3. You Constantly Fantasize About Drastic Change

Thirdly, you’re in a fantasy world. Do you find yourself suddenly imagining what your life would look like if you won the lottery? Or if someone suddenly relocated you away from the country? Using such fantasies to escape your present reality is a pointer to emotional exhaustion.

4. Small Tasks Seem Overwhelming.

Similarly, when stressed or mentally exhausted, you suddenly begin to struggle with tasks that you naturally would execute. At this point, work seems like a big deal and you just need it all to stop so you can breathe.

5. Making Your Bill Payments Stresses You.

In conclusion, we know any little thing stresses you out when you’re exhausted, especially when it concerns money. That’s why with vtpass.com, you can buy airtime/data, subscribe GOtv, DStv, or Startimes, pay electricity bills, buy insurance or pay educational bills at the tap of a button. Above all, you eradicate stress!

The Weekend Of Finals

We have a blockbuster of weekend on our hands and we’re loving absolutely every bit of it. As always, vtpass ensures that you do not miss any of the action by handling your bills payments for you.

1. The Wimbledon Finals

If you’re a lover of tennis, then nothing would be more satisfying this Saturday than seeing the finals of the oldest tennis tournament in the world. That is to say, Ashleigh Barty of Australia and Karolina Pliskova of Czech Republic go head to head in the Wimbledon Ladies’ finals on SuperSport Tennis (214), at 14:45 CAT.

Similarly, the men’s finals follows fast on Sunday, as the winners of the semi-final happening today between Novac Djokovic and Shapovalov face the winners of the other semi-final tie pitting Matteo Berrettini’s against Hurkacz. Watch the Men’s Finals live on SuperSport Tennis (214), at 14:00 CAT.

2. Nigerian Idol Finale

Thirdly, the Nigerian Idols! The winner of the Nigerian Idol season 6 will be nobody’s mate, with a cash prize of N30m, brand new SUV, 6 track EP recording deal and many other goodies. Catch the finals this Sunday 11th on Africa Magic at 7pm. The weekend is filled with back to back content.

3. Euro2020 Final

Lastly, sunday night sees England, in the finals for the first time, face off at Wembley against Italy, 1-time winners of the Euros. Catch what promises to be a pulsating final live on Supersport and Startimes at 21:00 CAT.

There’s no need to move away from your screen trying to pay bills this weekend. Simply log on to vtpass.com to buy airtime/data, subscribe GOtv, DStv, or Startimes, or pay electricity bills . . . it’s as easy as Login, Select, and Pay!

When Awoof Ran My Belle

Have you ever been in a situation where the search “awoof” (freebies) landed you in trouble?

Firstly, I’d always heard it said that “awoof dey run belle,” but experience really is the best teacher I guess.

On this fateful day, I needed to pay my DSTV subscription. Upon searching online, I found a website offering a 20% discount on payments. “Ahnahn, see free money.” If only I had known village people were after me.

I quickly entered the website as a sharp guy. inputted my card details and paid for the bouquet I wanted and got debited. I felt great. Above all, it was in that moment that I realised it actually feels good to know you got a better deal than the seller. The world was quite great, until…

I started getting a series of consecutive debits on my account. Huh? I live in Meiran, Lagos State to be precise, why am I getting debited in Dubai? Ah, awoof!!! I had fallen prey to a scam website. My account was completely drained that day.

In conclusion, that is where VTpass comes into play. VTpass helps you to avoid getting scammed. Simply log on to vtpass.com to buy airtime/data, subscribe GOtv, DStv, or Startimes, or pay electricity bills . . . it’s as easy as Login, Select, and Pay!

How To Survive The Rain

They say it’s summer time but all we are experiencing in these parts is rain, rain, and more rain. The last thing anyone needs right now is for rain to ruin the season, so, here are seven tips on how to survive the rains.

Don’t ever forget to close your windows.

One of the worst things that can happen to anyone in this season is stepping out of the house, then when the rain begins, you remember that you didn’t close your windows. Many have slept in nature-made waterbeds just because they didn’t pay attention to this tip.

Plan your outfits in advance.

This is the season in which your cloths can take up to one week before they get dried up because the rains can help you decide that you haven’t rinsed them enough. You would do well to do your laundry in advance this season.

Never go out without an umbrella.

Even if the sun is shining bright and making you sweat, don’t make the mistake of stepping out without taking an umbrella along with you because in 2 secs, your story can be changed by sudden downpour.

Rubber shoes all the way.

Now is not the time to wear shoes that are made of cotton or other materials that are very prone to water if you don’t want your footwear to turn into a sponge.

Dress for the cold.

As much as possible, ensure you step out with a coat, jacket or sweater in hand. Now is the time to wear thicker fabrics and protect yourself from the cold.

Eat Healthy.

You need to pay more attention to your diet during the rains. Avoid street food as much as possible and also keep away from raw vegetables. Maintain a nutritional diet that includes cooked vegetables, fruits, herbal tea. Now is not the time to fall ill.

Don’t go out if you don’t have to.

This is the most important tip of all. Thanks to VTPASS, you can make all your payments from the comfort and warmth of your home. Simply log on to vtpass.com to buy airtime/data, subscribe GOtv, DStv, or Startimes, pay electricity bills, buy waec registration pin/result checker pin, or buy insurance… it’s as easy as Login, Select, and Pay!