Category: New features/launches

So you mistakenly lost your VTpass password and want to recover it? No shame in that, it happens even to the best of us. The tiny little digits that keep many of our digital activities safe are pretty easy to lose or forget. It’s worst when you use numerous passwords online.

Passwords can be annoying but we can’t do without them. One must simply learn how to keep them safe and how to recall them easily when needed. No one wants a hacker on their trail, that can be scary.

That’s why at VTpass, we made it exceptionally easy for you to get a new password when you forget or lose your current one. Before we dive right into that, you should take a look at 3 simple ways to keep, and never lose or forget, your passwords:

[To get the whole gist on retaining passwords, read: How to Create Strong Passwords and Never Forget]

1. Write down your passwords

Ok, this may seem like a lot of work, but trust us it works. If you have a hard time remembering all your passwords, simply writing them down in a small jotter you always carry with you, or neatly saving them in your phone’s using a Notes app, can go a long way.

We recommend a Notes app simply because it is easier to copy and paste and accessible at any time.

2. Use Password Managers

Tech has made life easy, and when it comes to passwords, even easier! If you don’t like the idea of noting your passwords, simply make use of a password manager. Password managers are applications that allow you to stores passwords and retrieve them at any time, just like Google Password Manager.

All you have to do is create a master password only you can remember as your password to your password manager. Whenever you create an account doing any online activity, simply store your login details in your password manager. You can download a password management app from Google PlayStore or AppStore.

3. Re-use passwords on similar web activities

Yes, we agree that it is wrong to use a password more than once, but it’s actually easier to remember a password is you are using it to secure two or three online accounts that are related. We are talking about using one password for your emails (maximum of three), one password for your social media accounts (max of three), etc.

When you use one password on related web activities, it is easier to remember. However, never use a password for more than three related web accounts. When it comes to online payments, banking, and wallets, etc, never reuse a password!

So what do you do when you lose or forget your VTpass password? The answer is to simply reset your password! That easy. You cannot retrieve a lost or forgotten VTpass password, but you can always reset it to a password you can remember.

To reset your VTpass password, follow these steps;

• Login to your VTpass account
• Enter your registered email address or phone number, then
• Click on forgot password.

A new password will be sent to you via mail and SMS with instructions on resetting your password. Follow the instruction in the mail or SMS sent to you to successfully reset your password. We advise you change the password to the one you can easily remember after you login.

Keep your VTpass login details secured always, especially if you have credited your VTpass wallet for easy payment.