While at VTpass we take every measure to ensure every transaction you carry out is successful; we are equally awake of failed transactions that can occur at times.
The majority of failed transactions are down to network issues or processing errors. In this article, we would explain why transactions on VTpass might fail and what you can do about it.
Network affecting bank payment
Payment might fail if network failure prevents your bank from confirming a transfer you initiated. Sever downtime at your bank might be responsible for this. In some cases, your bank might debit you without VTpass would receiving the payment.
The simplesolution to this is to consult your bank in the event of a debit or contact VTpass support to know the status of your transaction. If your transaction hasn’t gone through, it’s best you wait a while, then try again when the network is stable.
Entering wrong card details
This is so common and perfectly understandable. Making mistakes while entering card details such as bank name, card number, CVV, etc. would prevent any transaction from going through.
Solution: simply enter your correct card details to ensure a successful transaction. Alternatively, you can activate VTpass instant wallet funding to save yourself the stress and errors of using the card every time.
Entering wrong dealer details
Similar to the reason above, entering the wrong meter number when paying electricity bills; wrong IUC or smartcard number when subscribing to your decoder, etc. would cause a transaction failure. The system would either reject the payment process, or it would stall.
In this case, the solution is to restart the payment process and enter the correct dealer details. If you have been debited upon entering a wrong dealer detail, kindly contact VTpass support to advice you on what to do.
However, we advise you to ensure the correct dealer details every time as certain payments (for example, payment made for a wrong meter number) CANNOT be refunded.
Service downtime with a service provider
No one can be blamed for this. When a service provider is experiencing downtime, payments for that particular service might fail. For example; if IKEDC is experiencing a service downtime, payments for IKEDC during the downtime would fail.
To resolve this, simply wait until the downtime passes before initiating payment for the service again.
We are always there for you
Whatever might be the cause of a failed transaction, we are always there to resolve it for you. Simply contact VTpass support by chatting us live on the website or app, sending a mail to firstname.lastname@example.org or calling 08138752358.
We love data, don’t we? The invisible glue that connects us to the internet while draining the life out of our wallets as well. Love or hate it, data has become as important as the food we eat. That is why we must learn to manage it efficiently. Many apps we use on our devices contain data-saving settings to help you manage data. The problem is, we just don’t know where to look.
In a previous article, we covered smart ways to save big on mobile data; in this article, we have detailed out data-saving settings on popular apps that you should apply right away if you are looking to browse more data efficiently:
Video autoplay consumes the most data on Facebook. You can turn-off autoplay by doing the following:
Tap Menu (the three lines buttons) in the top right.
Scroll down and tap Settings & Privacy > Settings.
Scroll down and tap Media and Contacts (for iPhones users, you would select Videos and Photos before you proceed)
Select Never Autoplay Videos.
You can control how fast Facebook pictures loads by adjusting how many photos you want to see. To do this:
Tap Settings & Privacy at the bottom of the screen.
Tap Edit next to Data Usage.
Choose Less or Normal or More
By default, Instagram preloads videos so they start faster whenever possible. To use less data on Instagram:
Go to your profile and tap the Menu button (the three-line icon)
Tap Settings below the Menu page.
Tap Account > Cellular Data Use.
Next to Use Less Data (iPhone) or Data Saver (Android), toggle on.
Videos sent to you on WhatsApp can download automatically even when you don’t want to play it? To disable video autoplay on WhatsApp:
Tap the three vertical dots on the top right > Settings.
Now tap Chat settings > Media auto-download. (You’ll see three options: When using cellular data, When connected on Wi-Fi and When roaming)
Tap each one and disable auto-downloads by unchecking all three options – Images, Audio, and Video.
For iPhone users:
Open WhatsApp and tap the Settings button at the bottom-right, and tap on Data and Storage Usage.
In this menu, you will see the Media Auto-Download option on the top.
For Photos, Audio, Videos, and Documents, select the Never option.
Like Facebook, Twitter also has an autoplay feature embedded in the app. You can disable this by following these steps:
Go to your Twitter profile icon
Click on Settings and Privacy
Select Data Usage
Set video autoplay to Never
The video king app consumes a lot more data than most apps. To limit data usage on YouTube:
Tap on your profile icon on the option right corner
Click on General
Turn on Limit Mobile Data Usage
Apps auto-updates over mobile data are the main data drainer when it comes to PlayStore. You can choose to auto-update only over Wi-Fi or never auto-update. To disable mobile data auto-updates, do the following:
Click on Menu > Settings
Click on Auto-update Apps
Select Auto-update Apps over Wi-Fi Only (or you can choose Do Not Auto-Update Apps)
Similar to PlayStore, apps on iPhone would auto-update by default unless you disable this feature or set it to Wi-Fi only. To do this:
Go to Settings on your iPhone
Click on iTunes and App Store
Turn off the apps you do not want to update
Turn off auto-update over mobile data below the menu
Manage your Sync Settings
While this is not an app, it is important to know that Google on Andriod and Apple on iPhone regularly sync with your phone data such as videos and pictures automatically. This is to provide backing and retrieval of data in case you lost your device, but it equally consumes a lot of data.
To manage your sync settings on Andriod:
Go to Settings
Click on Account Option
Click on the App whose sync settings you want to adjust
Turn off sync on apps you don’t need synchronizing
For iPhone users:
Connect your device to a computer
Select your connected device from the Top device button
Go to Options in Summary Sections
Disable Automatic sync when this iPhone is connected
Close iTunes for change to take effect
Hopefully, these details save you more data for efficient browsing. Don’t forget that these settings apply to all mobile networks: MTN, Airtel, 9mobile, and Glo. If you are using a Wi-Fi connection such as Smile, you might need to go through the Wi-Fi settings to see how to manage data or reach out to Smile support.
You know that odd feeling you get when you’re two weeks into your one-month mobile data plan and your network provider sends you that heart-breaking message; “Dear Customer…”? Ahhh!
That thing dey pain eh! You start wondering how the data finished so fast, what you did with it and why it just can’t last for 30 days as provided by your network. I know how that feels, we’ve all been there.
In this age of increased internet activities, video streaming, social networking, pop-up ads, music streaming, and tons of data-hungry apps fighting for attention on our mobile phones, data has become a vital commodity and should be managed like scare goods. If not, you might find your data bills punching huge holes in your pocket every month.
When you go through some people’s phones, you would start wondering whether they are selling apps. Most apps update themselves or run in the background using data. Others are notification-enabled and would send you notifications every now and then. Learn to keep only apps that you NEED. If you don’t use an app for months, what is it doing on your phone?
2. Monitor your data usage
Most smartphones are contain data usage monitor and settings so that you can monitor and limit the amount of data you use over a period of time. Been aware of the activities or applications that drain your mobile data is the first step to learning how to save mobile data. Once you know your enemy apps, easily set up data limits and alerts to tell when you exceed data limits in Settings menu.
3. Restrict Apps from running in background
You see all those apps you use daily but consumes data even when you are not using them, their medicine is to simply disable them from running in the background through Settings. However, these background feature allows apps to update themselves and complete tasks even when you move to another app. So be sure to know if you need an app to run in the background before you disable this feature. Stopping apps from running in the background helps reduce data consumption and also preserves your device’s battery life.
4. Curtail online video streaming
Perhaps this one should have come first. We simply love those funny videos, highlights and other video content that consume most of your mobile data. Excessive streaming of videos, music, high quality images or GIF files, are data pits. You need to entertain yourself responsibly to save data. If you can’t avoid the entertainment your smartphone brings, you can set the image quality or resolutions at lower rates in your Settings menu.
5. Use Wi-Fi Only for Updates or Downloading Heavy Files
A big way to save mobile data is by setting your smartphone to auto-updates only when on Wi-Fi connection. We know we haven’t gotten to the stage of unlimited Wi-Fi connection in Nigeria yet, still there are certain locations you can count on for free Wi-Fi. This way, you get to save some significant volume of the data that goes into oblivion from auto-updates. Furthermore, you can set downloads of heavy contents such as videos, high-resolution images and music files on Wi-Fi Only too.
6. Caching and preload data
Caching enables you enjoy preloaded content at any time, without using further mobile data. A cache is a hardware or software component that stores data so future requests for that data can be served faster. The data stored in a cache might be the result of an earlier computation or the duplicate of data stored elsewhere. Certain apps allow you to store data temporarily so you can cache as much content as possible. You don’t need further data to access cached data while they are available.
To buy data instantly from your mobile phone at no extra cost, simply visit www.vtpass.com, select your network provider, and buy data you. No matter your network provider: MTN, Airtel, Glo, 9mobile or Smile data, VTpass got you covered.
So we are checking out Smile data today to see what data plans you might enjoy. Smile communication prides itself as one of Africa’s biggest 4G LTE mobile broadband network.
Launched in 2013 in the Tanzanian headquarters Dar es Salam, the company has since then extended its operation to over 7 regions establishing itself as West Africa’s premier 4G LTE broadband network with over 8 cities covered in Nigeria.
Smile has the objective of providing millions of Africans with access to high-quality internet at affordable prices. Smile Nigeria broadly divides its customers into corporate and personal plans.
Before we delve into the different plans, let’s see the cities that Smile covers in Nigeria. You don’t want to buy a data plan you can’t use, right? To fully enjoy Smile data service, you would need to live in any of these cities;
Different Smile Data Plans
Smile FlexiDaily: 1GB for N350 valid for 24 hours
If you use a lot of data daily or looking to upload/download heavy data files in one day, the FlexiDaily says hi.
Smile FlexiWeekly: 2GB for N1020 valid for 7 days
Ok, so you need up to 2GB of data but 1-3 days are not enough to use it all? Use of FlexiWeekly instead.
Smile Midnite: 3GB at N1,530 for 7 days
This plan allows you to use data from midnight until 6AM in the morning within a period of seven days.
Smile Weekend Only: 3GB at N1530 from 9PM Friday night to Sunday Midnight
If you’re online only on weekends, this data plan is designed for you. Note that it expires by Sunday midnight.
This category of Smile data plan allows you to make use of 50% of your data during the day and 50% at night. Great plan if you shuffle your data between night and day. You make your choice depending on the volume of data you need at a period. The ValuePlus plans include:
Smile VaulePlus 1.5GB at N1,020 valid for 30 days
Smile ValuePlus 5GB at N3,070 valid for 30 days
Smile ValuePlus7GB at N4,090 valid for 30 days
Smile ValuePlus 11GB at N5,110 valid for 30 days
Smile ValuePlus 15GB at N6,140 valid for 30 days
Smile ValuePlus 21GB at N8,190 valid for 30 days
Smile ValuePlus 31GB at N11,260 valid for 30 days
BumpaValue data group is designed for heavy data users over a medium period of time. If you want plans that go over the 30 days benchmark, try out the BumpaValue plans. The Smile BumpaValue includes:
BumpaValue 30GB at N15,350 valid for 60 days
BumpaValue 60GB at N30,700 valid for 90 days
BumpaValue 80GB at N40,950 valid for 120 days
Another group of data plans. Smile Anytime is specifically designed for users who use fewer data over a lengthy period or as the case may be. We are talking about 12 whole months’ validity! Check out the plans:
Anytime 10GB at N8,190 valid for 12 months
Anytime 20GB for N16,380 valid for 12 months
Anytime 50GB at N36,850 valid for 12 months
Anytime 100GB at N71,650 valid for 12 months
Anytime 200GB at N138,200 valid for 12 months
There you have it! All Smile data plans in their updated year 2020 prices. All the information is verified by Smile. However, if you want to go Unlimited and wondering what Smile Unlimited plans look like, click right here.
With all these data plans and options, you can see that Smile is a fantastic service provider. Now you don’t need any hassle or stress to subscribe for any of Smile data plans. Simply visit www.vtpass.com/smile to buy right from your mobile phone.
You can now renew your Smile data on VTpass with its superfast internet to meet both your personal and business needs.
What more are you waiting for?
Get on the fast wave, and join the Smile community to get
high-quality internet access for business, social media, music, movies and
video streaming, online gaming, downloads, and mobile internet browsing.
Follow the simple steps below to renew your Smile data on VTpass.
So, we once talked about the amazing films that can help make your weekend a delight. But then, most of the mentioned movies were basically international movies, Hollywood to be precise. So, why not let us backtrack to our indigenous movies. Quite a lot of new movies are emerging in the Nollywood scene. And most of them are quite notable. So, we will be reeling out a couple of movies you can watch for your relaxation this weekend.
Before then, it is useful to point out that there really is not going to be a good TV time if bills are left hanging. So, catering for your bills first and settling them is the way to go. And you can do this easily and speedily by logging on to www.vtpass.com. Or you can simply download the VTpass app for Android. VTpass, as an online payment platform makes it way easy to pay your bills, electricity bills, airtime, data, TV subscription and much more. You can easily pay off these bills in just three easy steps: Log On, Select, Pay.
So, here are some of the newly released Nollywood movies at your behest.
Memoirs Of 4
This film is as new as a newly scented room itself. Adesua Etomi takes the lead as Teniola. And she rocks it with Blossom Chukwuemeka. But they are not the only one in this party. Other equally powerful actors like Joseph Benjamin appear in this movie. Just as the title suggests, the movie shows the struggles of four women.
The Royal Hibiscus Hotel
A chef, an authoritative father, a loving mother and a handsome stud who likes to eat, this movie is set to blow the roof away. And guess what, it is out. So, you can go feast your eyes on it for the weekend.
The Wedding Party 2
It is no more news that this blockbuster movie now has its sequel out in the wood. You want a piece of drama, romance and comedy, this is the film to watch.
Coming to America
This film which already has a telling has undergone an African Remake to star the likes of Van Vicker and Mercy Johnson. This is also one you would enjoy.
So yes, your weekend can be just fantastic with this movies. But first, go on to renew your TV subscription or renew your data by logging on to www.vtpass.com and download the VTpass app for Android.
Even more than any other month, February always seems to emit an aura of love and affection. So, it is not unlikely to hear more about relationships this month than in any other month. But while it can be quite a norm to address normal relationships within normal ranges. Other relationship types that might not fall within the “normal” are worth recognising too. In this sense, long distance relationships should be on note. The popular belief basically is that relationships across long distances have a very slim chance of working out well. And yes, this can be very true. However, long-distance relationships also have prospects for longevity when the partners in question adhere to certain conditions.
So, in this turn, here are tips on how to keep a long distance relationship going.
Take it or leave it, the most important tip in keeping a distant relationship is talking. This is the only weaponry faraway lovers have in bonding. Usually, there is a lot to talk about, it only takes the patient ones to find the right conversations and delve deep. You can talk about your goals, the ground rules you need to observe, serious things, playful things. You can also make reference to your adventures, your emotions, your expectations…
Really, going on to talk about anything and everything; to greet each other good morning and good night will definitely avoid any sort of miscommunication. And it will give room to more closeness.
VTpass, an online payment platform, provides just the right atmosphere for your conversations to lengthen and grow. Through VTpass, you can easily buy your airtime and data for your voice calls, video calls and social media chats. By logging on to www.vtpass.com or downloading the VTpass mobile app on Google Play Store, you can conveniently buy yourself a time with your distant lover in just three easy steps.
Also, the vital key to a long distance relationship is trust. Partners in two exclusive places must be able to trust each other to remain faithful. Jealousy, strife, insecurities, these are the fastest way to quell a relationship. So they are best avoided.
Who says faraway couples can’t give themselves beautiful treats? So, your partner lives far away alright? But there really ain’t a place we can’t get to in this world. SO, why not take the time once in a while to visit each other. And then make the best of the time doing what you both enjoy. Also, you can stay afar off and still have fun. Delivery, online shopping, digital gifts, all these can spice your relationship
So yes, everyone thinks it’s good to be open in a relationship, right? Well, in a long distance relationship, the level of openness has to double. Because you are afar off, every shred of information must pass round between the two couples all the time.
It is not really a great idea to be playing games in a long distance relationship. But it is not equally a bad idea if you spring up surprises on each other, play pranks and make things fun. Online games
Honestly, long distance ain’t really the ideal thing. So, as soon as it can be over with, then you should get it over with. So, two couples in love should as much as possible keep looking at the train and be eager to go home.
In more ways than one, VTpass makes any relationship, especially the long-distance relationships very tolerable. Through the convenience offered in paying bills and making everyday services accessible to everyone. By logging on to www.vtpass.com or downloading the VTpass mobile app for Android, you can make payment for your data and airtime in the easiest way possible. Why not come aboard today to keep your relationship alive.
Just yesterday, Chelsea and Barcelona came together at the UEFA in a match that is nothing short of classic. The match, which started around 8:45 pm Nigerian time, was one match that put every football fan in high spirits. And the match lived up to its reputation in terms of delivery and results. So that at the end of the thrilling faceoff, both teams conceded one goal each. Here is a brief of the match as it went down at Stanford Bridge, the home base of Chelsea. But first, you wouldn’t want to miss any match during this UEFA season. Not for any reason. But there are situations you might not be able to readily control. Bad timing, no TV subscription, no data, no electricity. Well, you can trust VTpass to fix these problems for you.
With VTpass, you can make payments for your electricity bill, airtime, data, TV subscription very conveniently and quickly. So right from where you are, you can settle these bills in just three easy steps:
Now, that you know you can watch your UEFA matches without any glitch, let us see how the Chelsea and Barca faceoff fared
For the first half, Barcelona exhibited quite a lot of talent and stunt so that they went on to dominate possession. However, it was Chelsea that came as close to the net as possible. Eden Hazard made an early attempt when he flashed a shot over the bar. Wilian also hit the bar from outside the box twice in the 34th and 41st minutes consecutively. Barca lost a chance in the 16th minute when their Paulinho headed wide.
The second half nearly continued in the same pattern as the first. But with Chelsea’s well-defensive organisation, Wilian was able to break the sequence and score a goal when he scored from the edge of the box.
At this point, Barcelona was put in a spot and Messi, who soon spotted an error of a poor pass from Christensen Andersen, soon closed up the gap.
All in all, Chelsea played a brilliant game against their contender. And Messi had the good fortune of banking a goal against Chelsea for the first time ever. So yes, it was a well-played match on both sides.
You wouldn’t want to miss any more of this brilliant matches due to hiccups about payments and availability. Why not log on to www.vtpass.com right now to pay your electricity bills and your GOTV, DSTV and Startimes subscriptions. You can, as well, buy your MTN, GLO, Airtel, 9mobile data and airtime by logging on to www.vtpass.com or downloading the VTpass app on Google Play Store. With VTpass, you can embrace the spirit of football and let it soar.
Now and always, the UEFA League brings together clubs from various parts of the world in drilling matches. And this year’s matches have been no exception. As for more reasons than one, the matches have they been quite spectacular. Also, having several clubs from several other leagues play on the same field is nothing short of thrilling. But there is really nothing like having an English club play against a Spanish club. Well, this is what is about to go down today in today’s match. But the teams playing are no mere English or Spanish clubs. They are top contenders in their various leagues. In no plain words, we are talking about the Chelsea-Barcelona face-off that is happening live today. Just by paying attention to the build-up before the match, it is easy to tell just how spectacular it would be.
Now, you wouldn’t want to miss this match for any reason in the world. But then, things happen. You go to work and come home to find that your TV subscription has not been renewed. Or maybe you are caught in traffic. And you somehow tried to renew your data subscription just to stream the match, but the network is killing. Worse still, you are already in the middle of the match, and your data or TV subscription expires. Now, this can be some sore eyes situation.