When we set up the auto-wallet funding feature on VTpass, our aim was to make wallet funding super easy. And we did.
However, recent development has made virtual wallet funding difficult; starting with Providus bank discontinuing support for virtual accounts to subsequent deactivation of automatic wallet funding.
While we are currently working to restore auto-wallet funding by assigning new virtual accounts to our customers, we have reactivated manual wallet funding as an alternative to serve you within this period.
How to fund your VTpass wallet manually
To fund your VTpass wallet manually, simply make payment into any of the following bank accounts:
Stanbic IBTC Bank Broadshift Technologies Ltd 0034565819
Providus Bank Broadshift Technologies Ltd 5400381948
After you have made payment, use the payment notification page to alert us of your payment. Here’s how to do so:
Login to your VTpass account using your username and password
Navigate to and click on “Quick Tools”
Click on “Payment Notification”
Fill the simple payment notification form
Once sent, VTpass would be notified of your payment and upon confirmation, your payment would reflect on your wallet.
New virtual account numbers would be resigned to account holders upon restoration of the auto-wallet funding service.
For help or further inquiries, contact VTpass customer support via Live-Chat, emailing firstname.lastname@example.org, or calling 08138752358.
E-payments in Nigeria saw a total transformation during the lockdown. Yes, the pains of COVID-19 were felt but perhaps it left us with a few lessons too. We witnessed the difficulties associated with economic stagnation and knew the importance of business activities in any economy.
From the angle of finance, the pandemic gave insights into the future of payments in Nigeria. A study by Accenture revealed the limitation of cash and the increase of digital payment during the lockdown periods worldwide. For Nigeria, this is especially true.
Even though people withdrew more cash than ever from ATMs around the country, less than 60% of that cash was actually spent. This was due to cash hoardings by people amidst not knowing when the lockdown would be eased.
Lack of physical cash gave boosts to online payments. Cashless and contactless payments became the norm so as to reduce the risk of contracting the virus.
The long queues at ATMs were yet another factor. It was far easier to make payments digitally than paying in cash. Many individuals and businesses that could operate during the lockdown switched to electronic payment. All of these exploded e-payments around the country.
Just how much explosion? you might ask. In May 2020, e-payments in Nigeria jumped by 82% to ₦11.676 trillion from ₦6.421 trillion in April 2020. An all-time high!
Online retailers and payment platforms saw increases in patronage too, even as other consumer spendings decreased. This was evidenced by the increase in the number of online stores and internet marketers during the lockdown.
Now, as the country kick-starts full operations of economic activities, the question remains; would the rate of e-payments in Nigeria reduce, or would it increase in the coming months?
Why e-Payment would increase
Electronic bill payments for goods and services around the country are only bound to increase. Here are two major post-COVID reasons why this would happen:
The crisis may be relaxed but the ‘panic’ still exists for many. Millions of people would still prefer to take the safer route when making bills payments – that is to pay online.
Many health experts have warned about the risk of contacting COVID-19 from unaware, new carriers not detected during the quarantine. As such, the need to protect personal self from contacting the virus through cash handling or contact payment would keep a lot of people on the online payment track for a very long time.
For many, the quarantine was their chance to experience online payment for the first time. Convinence has been the major driver of e-payments since inception; it’s no wonder why a large percentage of new users would want to stick with the system.
World Bank already predicted that 25% of all money transfers would be done electronically by 2025; a chunk of that increase coming from new e-payment users in Africa. Convinence and speed of payment are major drivers that would prompt these new users to switch paymently to e-transactions.
VTpass, driving e-payments in Nigeria.
Online bills payments are not reducing anytime soon. Instead, a lot more bill payers would make the switch from cash transactions in the future. You too can transit to paying bills online today.
Start by logging on to www.vtpass.com to pay bills in minutes. VTpass is Nigeria’s leading online payment platform that allows you to pay for the daily services you enjoy. You can top-up airtime or data, subscribe your GOtv, DStv, or Startimes, pay electricity bills, buy insurance, and do more.
Payments on VTpass are fast and easy and you get value for your money within minutes of transfers. Visit www.vtpass.com to get started or simply download the VTpass mobile app.
Why bulk SMS? You might ask. The answer is easy. At VTpass, our mission is to create a payment platform that cuts across the needs of several markets.
That includes small and medium businesses that rely on the power of mobile marketing, particularly SMS marketing; to grow their brands.
Bulk SMS makes up for over 30% of most businesses mobile marketing budgets. Given how difficult it can be to secure the services of a reliable bulk SMS provider in Nigeria; VTpass partnered with SMSclone, one of Nigeria’s top bulk SMS providers to provide our business clients easy payment and stress-free deliver of quality bulk SMS units.
Since our mobile app offers you easy payment handy, buying bulk SMS from the app saves you the time and process of buying from the web.
How to buy units from your VTpass mobile app
Before initiating a bulk SMS purchase at VTpass, be sure you already have an account with SMSclone.com. Creating an SMSclone account is easy and 100% free. Simply do the following:
Enter your details (phone number, smsclone.com username*, email address and amount worth of units you want to buy
Click on “Proceed” to move to payment page
Enter your card details, select a card and make payment
That easy. Your units purchased would reflect in your SMSclone account balance.
*If you cannot find a field for filling in your SMSclone username, no problem; go ahead with your payment. Our support team would call you immediately after payment to request for and credit your SMSclone account.
For help or inquiries, simply reach VTpass support by chatting us live through the web or app, send a mail to email@example.com or call 08138752358.
While at VTpass we take every measure to ensure every transaction you carry out is successful; we are equally awake of failed transactions that can occur at times.
The majority of failed transactions are down to network issues or processing errors. In this article, we would explain why transactions on VTpass might fail and what you can do about it.
Network affecting bank payment
Payment might fail if network failure prevents your bank from confirming a transfer you initiated. Sever downtime at your bank might be responsible for this. In some cases, your bank might debit you without VTpass would receiving the payment.
The simplesolution to this is to consult your bank in the event of a debit or contact VTpass support to know the status of your transaction. If your transaction hasn’t gone through, it’s best you wait a while, then try again when the network is stable.
Entering wrong card details
This is so common and perfectly understandable. Making mistakes while entering card details such as bank name, card number, CVV, etc. would prevent any transaction from going through.
Solution: simply enter your correct card details to ensure a successful transaction. Alternatively, you can activate VTpass instant wallet funding to save yourself the stress and errors of using the card every time.
Entering wrong dealer details
Similar to the reason above, entering the wrong meter number when paying electricity bills; wrong IUC or smartcard number when subscribing to your decoder, etc. would cause a transaction failure. The system would either reject the payment process, or it would stall.
In this case, the solution is to restart the payment process and enter the correct dealer details. If you have been debited upon entering a wrong dealer detail, kindly contact VTpass support to advice you on what to do.
However, we advise you to ensure the correct dealer details every time as certain payments (for example, payment made for a wrong meter number) CANNOT be refunded.
Service downtime with a service provider
No one can be blamed for this. When a service provider is experiencing downtime, payments for that particular service might fail. For example; if IKEDC is experiencing a service downtime, payments for IKEDC during the downtime would fail.
To resolve this, simply wait until the downtime passes before initiating payment for the service again.
We are always there for you
Whatever might be the cause of a failed transaction, we are always there to resolve it for you. Simply contact VTpass support by chatting us live on the website or app, sending a mail to firstname.lastname@example.org or calling 08138752358.
Back in the days when we needed little internet activity, you could use your birthday or mom’s address as a password; that was perfectly acceptable. There was no need to create strong passwords or use many of the techniques available today.
Nowadays, with our ever-expanding reliance on the internet for quite a number of things; the best password is one that’s hard to crack and easy to remember.
To protect your online accounts from cybercrimes; here are a few tricks you can use to create strong passwords that are easy to remember:
1. Use initials of a phrase or statement familiar to you
Assuming you have a phrase that always pops up in your head every now and then; for example, “It is what it is”, a password can be IiWiI or iiWII, etc, using the initials of the phrase. However, you might want to add special characters or numbers to strengthen it. No, don’t use your birthday. Instead think of a favorite number or any combination you can easily remember: IIWii%8#, perfect!
2. Rearrange a famous name or familiar word
So you’re a big fan of Lionel Messi or Wizkid or the word “Business” just makes sense to you; why not rearrange these words, say issemlenoil or ssenisub? Even at that, your password is not strong enough, you can apply toggle letters, special characters, and numbers. For example, Business becomes 33eN!sUb and Wizkid becomes K!83iW
3. Use end letters of a favorite song, phrase or whatever
This is similar to our first technique, but this time you’re making use of end-letters. If you love Beyonce’s “Who run the world – Girls!”, nothing stops you from making sdeno! your password. As always, include numbers, special characters, or any other combination. Check this out: on3DsWr7wG100%. I just used end letters plus initials to create that password. A hacker is going to have a real hard time cracking that!
4. Attach different end codes to one password
If you love keeping it simple and can only deal with one password at a time; then we recommend attaching different codes to the end of your password for different online accounts. This is pretty easy to do. Using K!83iW as an example, you can use K!83iWfB for Facebook; K!83iWgM for your Gmail; K!83iWtW for Twitter, etc. Always ensure the combinations are easy to remember but difficult to guess.
5. Use a Password Manger
A Password Manager is an application that stores all your passwords in one place. There are several password managers out there; some perform the sole function of storing your passwords while others equally generate strong passwords when you need them.
If you install a Password Manager on your computer or phone, all you need do is create a master or base password (using any of the techniques above) which would secure the Password Manager; the password manager takes care of generating or storing subsequent passwords you use.
When it comes to top account security, the ultimate advice is to regularly update your passwords at calculated intervals. This is usually the hardest part. Here are a few techniques for updating your password:
Update only your master password (this is easier if you are using a password manager)
Update all your passwords by changing a letter or character or changing their positions
Add the current date of the change to passwords when updating
We hope this helps someone out there get better at creating passwords. Be sure to apply some of these when creating your VTpass password. If you’ve lost or forgotten your VTpass password, learn how to retrieve it right away.