Update on Making DStv and GOtv Payments on VTpass

There’s a new update on making DStv and GOtv payments on VTpass, and we’re here to tell you all about it. At VTpass, we believe so much in customer satisfaction. That’s why we continue to make necessary updates in response to your feedback.

We believe that you should get value immediately you make payment, all things being equal. We however have noticed that some customers do not get reconnected immediately. Also, we noticed that some customers are prone to making errors when making payment for their DStv and GOtv, paying to the wrong IUC number. This update helps with these issues. Read how below.

What The Update Is

When making DStv and GOtv payments on the platform, you will have to input your IUC number first for the system to verify before proceeding to select your desired package. Other fields remain frozen and inactive until then. Attempts to input other details before then won’t work. Only your email will be auto filled if you have a pre-existing account on VTpass.

What This Update Does

Immediately you input your IUC number, our system will display the details to you. That way, you see the name on the decoder, current package, expiry date and cost of renewing the same package before making payment. Neat, we know!

Now your decoder gets reconnected immediately. Also, you can ensure that payment is being made to the valid IUC number. No more incorrect IUC payments going through.

Another benefit of this update is identifying when you want to upgrade or downgrade your bouquet. After the IUC details have been verified, click on “select what to do” and choose between “renew current bouquet” or “change bouquet”

Renewing bouquet keeps you on the bouquet you are currently on, while changing bouquet gives you the option to move to a higher or lower bouquet of your choice automatically and instantly.

That’s the new update on making DStv and GOtv payments on VTpass. Found this article helpful? Kindly share on your social media handles. Follow VTpass on FacebookInstagram, or Twitter.

What To Do When You Don’t Receive Token

All things being equal, every time you pay bills using VTpass, you should receive your token immediately; some peculiar cases may arise though, so here’s what to do when you don’t receive token.

At VTpass, our utmost priority is making sure you get immediate value for the services you pay for when you need it. By logging on to www.vtpass.com, you get to conveniently pay for everyday services. These services range from airtime and data subscriptions. to electricity bills, cable tv subscriptions, insurance bills and education bills. Upon using some of these services like electricity, you may need to receive a token. In rare cases, you may not receive this token immediately due to service breakdown or poor network issues. To better understand the reasons why you may not receive your token immediately, please click here.

In cases where you do not receive the token at all however after making a payment and you need it urgently, there’s a way to get it. We have built in a tool on the VTpass dashboard where you can regenerate your token by yourself when you do not receive it, due to certain hindrances

What To Do

In a case where you have made payment for a service and are yet to receive your token, simply log in to your VTpass dashboard from a Chrome browser. At the top of your dashboard, you’ll see an icon saying “find my token.”

Click on the “find my token” icon or visit the unique url https://vtpass.com/find-my-token.

Next, input your meter number and the phone number linked to your transaction, then click on the “search” button.

Our system immediately helps you pull out your token and displays it to you. You also get the option to download your transaction receipt and see all the necessary details. That’s what to do when you don’t receive token. Should you have lost any of your tokens and wish to recover it, you can use this tool to get it back.

As always, VTpass remains the number 1 bills payment platform that offers you seamless payment and swift delivery of the value for which you pay for. This is one of the tools we have built in place to aid you always get prompt value, irrespective of any irregularities that may arise.

In conclusion, bills payment with www.vtpass.com is superfast, easy and very convenient. Just a few clicks and you’re done. In addition, you get 24/7 access to our support team to help you through any glitch you might have. Why don’t you try us today?

How To Suspend Your DSTV Subscription

Imagine you’re going on a vacation and will be away from your TV for a while. What happens to your DSTV subscription then? What about when you have to go on a work trip and there’s no one else at home? You don’t want your active DSTV subscription to go to waste without anyone using it, not in this economy. In such cases, here’s what you can do to suspend your DSTV subscription temporarily.

Although DSTV is a prepaid service (you pay before you watch) subscribers are allowed to suspend their account for the period of 7 – 14 days (1 – 2 weeks) twice in a year. It’s true. Subscribers prefer pay-per-view but we’ll make do with what we have. It comes with a catch though.

  • You can only suspend your account twice in a year.
  • You must have an active subscription validity of at least 7 days before applying for suspension.
  • Make the suspension request 2 days before the desired date of suspension.
  • You can only suspend your account for a minimum of 7 days and maximum of 14 days at a go.

How To Go About It

To suspend your DSTV subscription temporarily, here are three ways you can go about it. The only thing you need is a scanned copy of your ID card which could be your national ID Card, Voter Card or International Passport. To suspend your DSTV account temporarily, just:

  1. Send a suspension request mail to “suspension@ng.multichoice.com” with the subject as “Temporal service suspension of DSTV account” stating your account details with the scanned copy of your id card attached.
  2. Or put your request through to DSTV support on 234 908 236 8533, supply them all details to verify that the account belongs to you and they’ll guide you on what to do.
  3. Alternatively, you may prefer to visit any DSTV service centre around you. Go with valid ID and request for your account to be temporarily suspended.

To reconnect your account after suspension, you need to do nothing. Your account is automatically reconnected once the suspension time elapses. Of course, making DSTV, data, airtime, electricity, insurance, GOTV, Startimes and other payments is easy peasy when you use VTpass!

How To Pay Your DSTV Bill Through Transfer

Paying your DSTV bill doesn’t have to be stressful, but knowing the options available to you is key. With VTpass, you can easily pay your DSTV bills and renew your subscription at the click of a button through your card, but what happens when you don’t have one?

Firstly, using VTpass, you have a variety of options open to you. You can either choose to pay using the USSD feature, using your wallet, or making a direct transfer to stay connected to your world of entertainment. If your debit card has expired, or you just don’t want to go through the sometimes tedious process of providing your card details, you can just easily make a transfer to complete your payment.

It’s pretty simple. You can make this payment right from your mobile phone, or get to the a banking hall. To pay your DSTV bill using the transfer method, simply follow the steps below and you’re done in a few clicks.

DSTV bill
  1. Log on to www.vtpass.com
  2. Go to “Pay tv subscription” and select DSTV.
  3. Select bouquet and fill in smart card number. Also provide contact details as required.
  4. Proceed to payment and select the “pay with bank transfer” option. Subsequently, account details for the transfer to be made will be displayed on screen.
  5. Make the transfer and tap the “I’ve sent the money” button.

Just like that, VTpass makes your payment on your behalf. It’s as easy as click, pay and go.

Contacting Support is also easy, should you need it. You can always chat us on our Live-chat platform on the website or app, email us at support@vtpass.com or call our hotline; 08138752358 to get instant support.

WAEC/GCE Registration Pins Now Available

We have great news for you today; Second Series WAEC/GCE Registration 2021 for Private candidates is on! If you are a senior secondary student or have senior secondary students around you looking to attempt the upcoming WAEC/GCE exams, then this is for you.

To write, you need to register. WASSCE Private Candidate 2021, SECOND SERIES Normal Registration closing date is September 30, 2021 so the earlier you get it done, the better.

Registering is easy. And this is something you can do yourself. Wondering how? We’ll show you. Firstly, you’ll need a registration pin. Just follow the steps below to get yours.

How To Buy WAEC/GCE Registration Pin

  1. Log on to www.vtpass.com/waec-registration
  2. Select exam type and input all necessary details.
  3. Proceed to payment. Choose payment method to complete your transaction.
  4. You’ll get an SMS and email containing your registration pin.

Upon receiving your pin, visit https://registration.waecdirect.org/Register/Start to create your user profile with your pin and begin registration. It’s as simple as that. Zero stress involved!

That’s a lot, but not all! With VTpass, you can experience speed of light transactions. Buy airtime or data, pay TV subscriptions, electricity bills, insurance and education bills, all from the comfort of your home. What more? With VTpass, you have access to a 24/7 support centre dedicated to providing you with the best support you need.

In conclusion, with VTpass, you can get your WAEC Registration Pin easily so you can focus on your exams. And you know, now is the time to actually focus, not do the dance.

Easy DSTV Payment With VTpass Wallet

Want to know how to make easy DSTV payment with VTpass wallet? You’re on the right post. Having your wallet funded with VTpass has so many advantages, but here’s one. Remember how it feels when you run out of cash, and then you find cash you had forgotten you had in your pocket or wallet?

Similarly, having your VTpass wallet funded for your transaction needs can be quite helpful. Just ask Shina, who needed to pay his DSTV bill but had run out of funds. He remembered he still had some funds in his VTpass wallet and used it to make his DSTV payment instantly. That’s only possible because he had previously funded his wallet.

It is our aim at VTpass to continue to make all bills payment easy for you. There are numerous options open to you when renewing your DSTV subscription and making payment with VTpass, like the Bank Transfer, USSD method, card payment but this is all about the wallet funding method.

How To Use VTpass Wallet

To pay your DSTV bills on VTpass using wallet funding, just follow these few steps:

  1. Visit www.vtpass.com or open the mobile app from your device.
  2. Click on “Pay TV Subscription” and select DSTV.
  3. Select desired bouquet, fill Smartcard number and contact details.
  4. Confirm details and proceed to payment. Subsequently, you will be required to select your payment method.
  5. Tap on “pay with vtpass wallet” to complete your payment.

As a result, the payment would be deducted from your wallet balance automatically. This means you can fund your VTpass wallet at a go so you don’t have to fill in payment details every time. Please note that if your wallet balance is not sufficient for the transaction you are attempting to carry out, it will not be successful.

Similarly, funding your VTpass wallet is very easy to do. What are you waiting for? Fund your VTpass wallet now and start experiencing stress-free payments.

How To Pay For DSTV In Nigeria

Have you been wondering how to pay for DSTV in Nigeria? That is because you haven’t used the number one bills payment platform in the country. VTpass does not only offer you seamless and superfast payments, but also gives you a variety of options with which to pay your bills.

For example, you can settle DSTV, GOTV, Startime bills to stay connected by paying with your card. You can also make swift payment using the VTpass wallet option. Similarly, you can also pay using the USSD option, Bank Transfer or the QR code scan-to-pay. All payments are seamless and super secure. In the same vein, you also get to enjoy immediate reconnection when you make your payments through VTpass.

You can also buy airtime and data, pay electricity bills, buy insurance covers and pay education bills via the platform, with 24/7 access to the support team to help you through any issue you need resolved. You won’t be needing them much though. That is because support for us is not just being there for you, it’s anticipating your needs.

If easy payment is what you are looking for, then VTpass is what you need. Just follow the few steps below to pay for DSTV using VTpass:

  1. Log on to www.vtpass.com or open the mobile app.
  2. Select “pay TV Subscription” and choose DSTV.
  3. Fill in the necessary details and proceed to payment.
  4. Choose your preferred mode of payment and complete payment.

That’s it. You’re done! The entire process is completed under one minute and you can continue enjoying your favourite channels on DSTV. In the same vein, you can make other payments using VTpass. Simply log on to www.vtpass.com or get the mobile app today.

How To Pay DSTV Bill By Scanning Barcode

There’s a new and easier way to pay DSTV bill by scanning barcode using VTpass. Paying your bills shouldn’t be stressful. Making enough money to cater for your bills is stressful enough. On the other hand, making payments to settle your bills shouldn’t stress you?

What if there was a newer and faster way to help you pay DSTV bill by scanning barcode? Would that make you happier? Well, there is! At VTpass, we have made DSTV bill payment and renewal easy. You can now make payment for your DSTV, GOTV, Startimes and other payment options using the Visa QR option.

Making payments using this option is simple and secure. The payment comes directly from your bank account and is secured by your bank and Visa. Just follow the steps below to pay for your DSTV using QR codes.

  1. Log on to www.vtpass.com.
  2. Navigate to “pay tv subscription” and select dstv.
  3. Choose your bouquet, input DSTV Smartcard number and other required details.
  4. Proceed to payment and click on “pay with bank transfer”
  5. Click on “Visa QR” and a unique QR code will be generated for you to scan.
  6. Next, open your mobile banking app.
  7. Open your mobile banking app.
  8. Click on Visa QR Payments and scan the merchant QR code
  9. Enter amount if prompted and complete payment.

In conclusion, using QR codes to make payments is the new global trend. With VTpass, Furthermore, with VTpass, you get a faster payment experience when you use QR codes to settle your DSTV bills.

How To Pay DSTV Bill With Card

Before it was possible to pay DSTV bill with card, making payment was truly a tedious affair. First, you would have to make the journey down to a DSTV store, most of which were few and far in between. Next, you would have to face the long queue that was often times the norm before you finally get a chance to make your payment.

Thankfully, this is no longer the case. For instance, imagine having to go through such before you get reconnected. Ridiculous yes? We think so too. With VTpass, you can now pay DSTV bill with card, through your wallet, bank transfer, or USSD. So many options to choose from.

Take paying with your card for example. VTpass makes this very easy and seamless. Your information is safe and secure, and your payment is superfast. To pay your DSTV bill using VTpass, just follow the steps below:

  1. Log on to www.vtpass.com or open the mobile app.
  2. Select “pay DSTV subscription” and choose DSTV subscription.
  3. Select your bouquet and fill in your smartcard number and contact details.
  4. Proceed to payment and click “Pay with card” (Mastercard, Visa and Verve accepted)
  5. Fill in necessary card details and make your payment.

As soon as your payment is completed, click the “I’ve completed this payment” button and your payment will automatically be confirmed.

DSTV bills payment with www.vtpass.com are superfast, easy and extremely convenient. Just a few clicks and you’re done. Try VTpass and see for yourself?

3 Things You Didn’t Know About Prepaid Meters

Prepaid Meters are the in-thing for anyone leasing an apartment or renting space right now. It affords the opportunity to be able to monitor your electricity usage and avoid paying when there is no power. Prepaid Meters, like the name implies, are loaded with units before you begin to use them. Pretty much like the airtime recharge system.

Here are three things you probably didn’t know about Prepaid Meters

1. Free Units Are Not Free.

Nothing is free even in Freetown, and this is Nigeria. When you newly acquire a prepaid meter, you will be told as an incentive that your meter comes with free units for you to use at first. When the units are depleted, you can now begin to pay. This is not entirely true. Yes, the meter comes loaded with units, but, they are not free. You realise this when you want to purchase units and are told that there is a debt on your meter. Some of us learnt the hard way, it’s better you are prepared in advance. So, when you get your meter, use the units that come with in with the knowledge that you will pay for it, eventually. It isn’t free.

2. You Can Calculate and Monitor Your Units

One of the major advantages of the Prepaid Meter is that you can track your power consumption. You don’t have to wait till your bill arrives. If you want to check your prepaid balance or know the amount of total credit used, press 07 on your prepaid keypad and hit the blue button. Your available balance will be displayed on the screen in this format (150.15). This usually works for most prepaid meters.

3. Making Payment is Easy With The Right Platform

Remember when you would stand outside begging NEPA officials not to disconnect you while someone ran to the nearest NEPA office to help you pay your bill? Those are stories now. Just like with Prepaid Meters, disconnection is unnecessary, with VTpass, going out to pay bills is unnecessary. Simply log on to www.vtpass.com or download the mobile app to buy airtime or data, pay electricity or education bills, Pay DStv, GOtv or and Startimes subscription or buy insurance cover.

Experience seamless payments and get immediate value when you pay your electricity bills and more with VTpass.