Our Trade Partners Are Earning 250,000 Monthly

VTpass is cutting soap o. Due to the VTpass Increase Your Earning Webinar training we recently deployed, our trade partners are now earning as much as N250,000 extra income monthly. That’s how much you’re missing out on if you missed the training. The Trade Partner webinar was aimed at achieving capacity development for VTpass users, to help you take advantage and not only spend, but also earn on the VTpass platform.

This is the maiden edition of the training and it attracted over 6000 of our terminal agents across the country, grouped into sessions that were spread out. We know that 2020 has changed the way people work and more people are now going online to look for what to do to make more money for themselves instead of being full-time employees, and this is one of the issues the webinar sought to address.

It was an amazing interactive atmosphere from start to finish, with attendees teeming with questions that were all attended to, and some really exciting feedback was received by our team as we took polls which sparked engagement among attendees.

WHO CAN BE A TRADE PARTNER?

You may have missed the training, but it’s not too late for you to join our team of super agents who are now cashing out monthly to the tune of N250,000, just by “spreading the word.” Anyone can be a Trade Partner, you do not have to be a terminal agent, all you need is an ability to have downlines and they make the money for you while you concentrate on other pursuits. Learn all about Trade Partners here.

We know you definitely do not want to miss out on this massive goldmine, and that’s why we are giving you the opportunity to join our group of super agents and make more money for yourself! Just click here to join now.

Settle Your DSTV Payment With VTPASS

There’s a whole world of seamless transactions you can make with the VTpass app, and settling your DSTV payment is one of them.

As official payments partner for Multichoice, VTpass helps to facilitate easy payment for your DSTV decoders and it’s as easy as click, pay, go!

Here’s how it works:

  1. Download/log in to the VTpass app or website.
  2. Select ‘Pay TV Subscription’
  3. Click on ‘DSTV Subscription’
  4. Select Bouquet, enter DSTV smartcard number, put in your phone number, email address, amount and press ‘continue’
  5. Confirm transaction details, choose payment method and you’re done in these 5 easy steps!

Here’s one more reason you should use VTpass. When you are having re-connection issues, we will help you send a mail to DSTV after which you get reconnected within the next hour. We’re customer-centric like that! Download the VTpass app or visit www.vtpass.com to make your payments now!

Easy Ways To Contact VTPASS Support

When we say that we are committed to delivering seamless transactions, we are not joking, and that’s why VTPASS Support is here.

We understand that naturally, it’s quite hard to trust someone else with your hard-earned money, which is worse for us because as Nigerians, we naturally have trust issues, and rightly so, that’s why we are giving you four different channels through which you can contact us whenever you are experiencing any challenge with your transactions.

  • The Live Chat

The Live Chat feature gives you instant access to our 24/7 support centre just by clicking on “help” and “start live chat” from the VTPASS Mobile App or by logging on to www.vtpass.com and clicking on “online – chat with us” at the bottom right. That’s it, instant access in just a few clicks

  • Call Support

Just in case you’re the kind of customer who prefers to hear the voice on the other end of the screen, or you have an urgent need, our helpline is always available to give you 24-hour dedicated support. That’s right, getting that issue resolved is as simple as dialing 08138752358 now!

  • Social Media

We know that you probably spend a lot of your time on Social Media, and because we want to be like you when we grow up, we have decided to spend a lot of time on Social Media likewise. You can get your issues resolved by sending a DM to us via Instagram, Twitter or Facebook just like that. You should engage with us while you’re at it because we always love to hear from you, and that’s the truth!

  • Email

Yes, if you’d rather send us an official mail, we are here for you. You can send a mail to support@vtpass.com now and we’ll help you resolve any issue you have, even if it doesn’t necessarily have anything to do with our platform because at VTPASS, we believe in going the extra mile for you.

Searching for seamless transactions? Simply download the app or log on to www.vtpass.com to buy airtime/data, subscribe GOtv, DStv, or Startimes, or pay electricity bills now!

Easiest way to Pay Eko Electric (EKEDC) Bill

Are you tired of having to walk into an office to pay electricity bills? Ugh! That can be really stressful. Perhaps you are looking for an easier, faster, and reliable way to pay EKEDC bill without stress?

The solution is simply to go online! Gone are the days of stressing oneself in the name of paying electricity bills. Now you can sit back in the comfort of your home and pay EKEDC bill from your computer or mobile phone.

Here are the simple things you need to buy EKEDC units online:

  • Mobile phone or computer
  • Internet connection
  • Trusted & reliable online payment platform like VTpass
  • Funds in your wallet or account for payment
  • A cup of coffee and some comfy pillows

How to pay EKEDC bill on VTpass

VTpass is Nigeria’s number one open online payment platform trusted by millions of Nigerians for making convenient payments. With VTpass, you can pay electricity bills, buy airtime or data, renew DStv, GOtv, and StarTimes subscription, buy third party motor insurance, pay education bills among others.

To pay EKEDC bill on VTpass, simply follow the steps below:

pay EKEDC bill
EKEDC payment page on www.vtpass.com
  1. Visit www.vtpass.com from your computer (or download the VTpass mobile app from Google PlayStore)
  2. On the option box that says “What do you want to do“, select Pay Electricity payment on the horizontal menu tab
  3. From the second option box below the first, select EKEDC (Eko Electric). Once the page opens;
  4. Select your  Meter type (prepaid or postpaid)
  5. Enter your correct Meter number, Phone number, Email address, & Amount worth of units you want to buy e.g 2000
  6. Click on “Continue” to move on to payment page to complete payment
  7. When your payment process is completed, click “Submit

Easy!

After payment, meter tokens are delivered to you instantly via mail and SMS and you can load it immediately to your meter. Click here to buy units now.

For inquiry or issues encountered, simply reach VTpass support by chatting us live through the web or app, sending a mail to support@vtpass.com or calling 08138752358.

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Why Your Transaction on VTpass Might Fail and What to do

While at VTpass we take every measure to ensure every transaction you carry out is successful; we are equally awake of failed transactions that can occur at times.

The majority of failed transactions are down to network issues or processing errors. In this article, we would explain why transactions on VTpass might fail and what you can do about it.

Network affecting bank payment

Payment might fail if network failure prevents your bank from confirming a transfer you initiated. Sever downtime at your bank might be responsible for this. In some cases, your bank might debit you without VTpass would receiving the payment.

The simple solution to this is to consult your bank in the event of a debit or contact VTpass support to know the status of your transaction. If your transaction hasn’t gone through, it’s best you wait a while, then try again when the network is stable.

Entering wrong card details

This is so common and perfectly understandable. Making mistakes while entering card details such as bank name, card number, CVV, etc. would prevent any transaction from going through.

Solution: simply enter your correct card details to ensure a successful transaction. Alternatively, you can activate VTpass instant wallet funding to save yourself the stress and errors of using the card every time.

Entering wrong dealer details

Similar to the reason above, entering the wrong meter number when paying electricity bills; wrong IUC or smartcard number when subscribing to your decoder, etc. would cause a transaction failure. The system would either reject the payment process, or it would stall.

In this case, the solution is to restart the payment process and enter the correct dealer details. If you have been debited upon entering a wrong dealer detail, kindly contact VTpass support to advice you on what to do.

However, we advise you to ensure the correct dealer details every time as certain payments (for example, payment made for a wrong meter number) CANNOT be refunded.

Service downtime with a service provider

No one can be blamed for this. When a service provider is experiencing downtime, payments for that particular service might fail. For example; if IKEDC is experiencing a service downtime, payments for IKEDC during the downtime would fail.

To resolve this, simply wait until the downtime passes before initiating payment for the service again.

vtpass transaction

We are always there for you

Whatever might be the cause of a failed transaction, we are always there to resolve it for you. Simply contact VTpass support by chatting us live on the website or app, sending a mail to support@vtpass.com or calling 08138752358.

VTpass API: How to Set-up a SUB Account

Perhaps you’re hearing of VTpass sub-account for the first time and you’re wondering, “what’s this one again?” Not to worry; in this article, we would explain what it is and how you can use it.

What is Sub-Account?

VTpass API Sub-Account is a segregated account nested under the main (initial) account which was created on VTpass platform. This feature is to ensure restriction and make sure only the admin (the API agent) have access to perform transactions on the main account.

As an organization that partners with VTpass through the use of our API, we understand different departments require access to your account for various purposes hence there is always the risk of unauthorized transaction(s) been carried out.

That is why we created the Sub-Account feature which allows you to have sole control over transactions happening on your account even as different people might have access to it.

This strengthens your account security while at the same time allowing people within your organization to have access to the account for other reasons.

Here are what the Sub-Account can only be used for:

  1. Generate report
  2. View wallet top-up history
  3. View transactions
  4. Generate wallet report

In essence, the sub-account cannot be used to carry out any transactions without your permission. If you are yet to create a sub-account, we advise you to do so immediately. Here’s how:

vtpass sub account

How to Create a Sub-Account

  • Log on to www.vtpass.com
  • Click on login and fill in the Email and Password for the main account
  • Click on manage sub-accounts
  • Fill in the name, phone number, email and password for the sub-account and then click ADD

Doing this, you have successfully created a sub-account. This means when a person needs to access the platform for whatever purpose all he/she needs to do is;

  • Log on to www.vtpass.com
  • Click on login and fill the new login details

At VTpass, we care about your business growth and safety. Take advantage of this feature now to protect your account.

For more inquiries, kindly send a mail to ibukun.f@broadshift.com.

Why Your Decoder isn’t Reconnected After Subscribing for a GOtv or DStv Package.

It can be annoying not to get your GOtv or DStv viewing immediately after subscribing for a bouquet. That thing dey pain eh! You curl up on the sofa or balance in relaxation mode to catch the latest TV program only to see a blank screen.

The frustration is frustrating.

At VTpass, we are concerned about our users not being able to enjoy their viewing immediately after subscription. That is why we have put together several reasons that can be responsible for this and what you can do to speed up viewing when it happens.

The following are probable reasons why you may not view pictures after subscribing:

Read now! Changes in GOtv or DStv bouquets and prices, 2020

gotv and dstv reconnection

Your Decoder is Switched off

If your decoder was not switched on at the time of payment (which is a requirement for auto re-connection), viewing might not be reconnected automatically. Whenever you wish to renew GOtv or DStv subscription, always ensure that your decoder is turned on to ensure smooth reconnection. 

Solution: When viewing doesn’t show as a result of this, a reconnection request has to be sent to Multichoice before you can be reconnected. Kindly contact VTpass support to do this. Alternatively, you can also follow the RESET instruction on the TV screen.

Downgrade/Upgrade of Package

Reconnection would be delayed if you have just changed your package (upgrade/downgraded your normal monthly bouquet). For example, you normally subscribe DStv Family then changed to DStv Access or vise versa.

Solution: In this case, Multichoice has to be contacted to confirm the upgrade/downgrade of your package. Contact VTpass support, we would handle this for you.

Good to know! Changes in GOtv or DStv bouquets and prices, 2020

gotv and dstv reconnection

Payment to a Wrong Smartcard number

“Oops!”, that’s the word, but yes, this can happen. If you made subscription payment to a wrong smartcard or IUC number, your decoder would not be subscribed, obviously. Gbesee!

But not to panic, there is a way out.

Solution: Simply call up Multichoice support lines (+234 908 236 8533 for DStv or +234 803 904 4688 for GOtv) to request a transfer of funds.

You will need to provide the identification document and proof of payment then send an email to Multichoice stating the wrong smartcard you paid to and the correct smartcard number the payment should be transferred to.

Network issues

The familiar problem with anything online in Nigeria is the occasional bad network and really, no one can help it. If reconnection is been delayed as a result of network jam, the only solution is to wait a few minutes and your decoder would resume viewing.

For GOtv, you can always do a manual reset yourself when this happens. Kindly follow the instructions broadcasted on GO channel 1.

We hope this information helps someone catch up on TV entertainment faster. Subscribe your GOtv or DStv to never miss out. For further inquiries, kindly chat VTpass support through the web or mobile app or call 08138752358.

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HOW TO BUY KAEDCO (KADUNA ELECTRIC) UNITS ONLINE

To buy KAEDCO online is easy. KAEDCO (Kaduna Electric) is the operator of Kaduna Electricity Distribution Company that retails electricity across Kaduna, Kebbi, Sokoto, and Zamfara States.

In the digital age, paying electricity bills doesn’t have to take a lot of stress or time. With only a few clicks from your mobile phone, laptop, or desktop, you would be able to complete transactions conveniently.

Here’s how to buy KAEDCO units online:

  • Log on to www.vtpass.com (Nigerian’s leading payment platform)
  • Click on What do you want to do option at the top left corner of the page
  • Select “Pay Electricity Bills”
  • Move to the second box and select “KAEDCO-Kaduna Electric”
  • Click on Go to go to the next page
  • Select meter type (prepaid or postpaid), then
  • Enter meter number, your phone number and email address (these would be used to deliver your meter token to you)
  • Enter the amount worth of units you want to buy
  • Click Continue to confirm your transactions
  • Click Pay with Card after confirming your transactions
  • On the next page, enter card details and click Pay

Alternatively, simply enter www.vtpass.com/kaduna-electric to directly go to KAEDCO transaction page. From there;

  • Enter your details (meter type, phone number, and email address)
  • Enter amount worth of units you want to buy
  • Click Continue to move to the confirmation page
  • Confirm and click Pay with Card
  • Enter card details and click Pay to complete payment.

Easy.

Your payment and card details are super secured with VTpass. If you are not comfortable with card payment. Learn how to pay with VTpass wallet.

KAEDCO meter token is delivered to you after payment via email and SMS. No stories. For support or inquiries, kindly contact VTpass support.

Make other online convenient payments on VTpass such as airtime purchasedata top-up, subscription for DStvGoTV or StarTimesmotor insurance, etc.

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