Firstly, to get your JAMB e-PIN, you should ensure you make your purchase using a reliable platform like VTpass. Bill payments made through VTpass are superfast. And you get value immediately. However, we know there are a few cases where you might not have gotten your JAMB e-PIN immediately. This could be due to a number of reasons. This will help you get your JAMB e-PIN in such cases
At VTpass, we are particular that you get instant value for services you pay for when you need it. By simply logging on to vtpass.com, you get to conveniently pay for everyday services. From airtime and data subscriptions. to electricity bills, cable tv subscriptions, insurance bills and education bills, VTpass has you covered. Upon using some of these services like the JAMB e-PIN purchase, you will need to receive a PIN to complete your registration. In rare cases, you may not receive this e-PIN immediately due to service breakdown, poor network issues, or maybe a drained phone battery.
Firstly, do not panic. You have not been scammed. VTpass has been delivering top notch service to customers for years. Should in case you did not receive your JAMB e-PIN after making payment through the platform, all you need to do is follow any of the steps below.
Contact Support
You can contact support via a number of channels.
- The Live Chat
- Calling our helpline
- Sending an email
- Social Media
- Firstly, the Live Chat feature gives you instant access to our 24/7 support centre just by clicking on “help” and “start live chat” from the VTPASS Mobile App or by logging on to vtpass.com from your phone browser and clicking on “online – chat with us” at the bottom right. All you need to do is provide them with the phone number/email address linked to your e-PIN purchase, and your profile code, and your complaint will be resolved.
- Secondly, calling our helpline is always advised if you have an urgent issue that needs resolution. Our helpline is always available to give you 24-hour dedicated support. That’s right, getting that issue resolved is as simple as dialling 08138752358 now!
- Thirdly, You can send a mail to support@vtpass.com now and we’ll help you resolve any issue you have. Just provide the phone number/email address linked to your e-PIN purchase, and your profile code, and your email will be treated promptly.
- Finally, you can also get your issues resolved by sending a DM to us via Instagram, Twitter or Facebook with the necessary details of your transaction.
In conclusion, bill payments on vtpass.com are superfast, easy and convenient. In addition, you get 24/7 access to our support team to help you through any glitch you might have. Why don’t you try us today?