Month: October 2021

Happy Customer Service Week!

Servicing customers can be hard; it’s customer service week so we thought, what better time to let you in on this secret than now? We have one of the best customer support teams this part of the continent! Don’t believe? We’ll not just tell, we’ll show also. See below

Customer Service Week: Our “why”

You see, at VTpass, we do not believe customer service is just a department, but an organizational culture, with every interaction carefully designed to not just meet, but exceed the expectations of our customers.

We know we’re not perfect yet, but that’s where we’re headed, and we want to say thank you for staying with us on our journey from here to there. It’s customer service week, but we celebrate our customers everyday for helping us keep the lights on.

We would like to use this medium to reassure you of our continued dedication to bringing you the best of service, our endless cycles of upgrades to optimize your experience while using our platform, and team brainstorming sessions on “what more can we give to you”

Whenever you experience any issues, you can be rest assured that we will help resolve them. You can always send an email to support@vtpass.com, call our active support line on 08138752358, use the live chat feature on the website, or contact us via our social media channels (Facebook, Instagram.) We’re currently not active on Twitter due to the ban by the government.

As we have grown steadily through the years, you’ve always and will always remain our number one priority.

Happy Customer Service Week. Happy “you” Week!

– Lanre Ogunya,

CEO, VTpass

Customer Service Week

WAEC/GCE Registration Extended

The closure date for the Second Series WAEC/GCE Registration 2021 for Private candidates has been extended. This is great news. As a result, students who are looking to write this diet now have more time to quickly purchase their registration pins before it closes.

Registration was to close by September 30th 2021 before. However, it now closes on the 15th of October. Students who desire to take the 2021 2nd series of the Private WASSCE (WAEC GCE) Exam and haven’t registered can now do so before the new registration deadline.

Registering is easy. And this is something you can do yourself. Wondering how? We’ll show you. Firstly, you’ll need a registration pin. Just follow the steps below to get yours.

WAEC/GCE Registration

How To Buy WAEC/GCE Registration Pin

  1. Log on to vtpass.com/waec-registration
  2. Select exam type and input all necessary details.
  3. Proceed to payment. Choose payment method to complete your transaction.
  4. You’ll get an SMS and email containing your registration pin.

When you get your pin, go to https://registration.waecdirect.org/Register/Start, create your user profile with your pin and start your registration. With VTpass, it really is as simple as that, no stress involved.

You also get to experience speed of light transaction-processing when you use VTpass for other services. With VTpass, you can buy airtime or data, pay TV subscriptions, electricity bills, insurance and education bills, all from the comfort of your home. You also have a 24/7 support centre dedicated to providing you with all the help you may need.