Stepping into 2020 was exciting as a brand! Just coming off a superb 2019, our teams were fired up to go produce awesome services for customers. And yeah, 2020 was a rollercoaster!
For us, a business year had never been smooth-sailing. Safe to say that it’s these very ups and downs in productivity and customer satisfaction that serves as a background for VTpass to thrive, even in the face of difficulty.
So, we began 2020 with some mad vibes, and here our story of how it went!
N25,000 Weekly Cash-Price
We capped off 2019 with our N25,000 weekly cash price. During this period, over 100 VTpass agents benefited from our program.
Auto-Wallet Funding
In March, we introduced auto-wallet funding; an automatic system that lets you fund your VTpass wallet instantly. With this, we made it easier for customers to fund their wallets, speeding up the time it takes to make a payment on our platform.
More Services
As our brand grew, so did the demand for more services on VTpass. We listened to you and added services like Health Insurance, Home Insurance, Personal Accident Insurance, and KAEDCO (Kaduna Electric) to our platform.
More Payment Methods
There’s nothing better than having more than one way to accomplish a thing. We understand this and added Pay With Bank Transfer to our payment method; giving you not two, but three ways to pay a bill on VTpass.
New Look
Everyone looks a little make-up, why not us? Our creative team and developers came together, brainstormed on how to give VTpass website a look. This is the result!
10,000 Terminal Agents!
An unprecedented growth! Over 10,000 terminal agents now partnering with VTpass across Nigeria. Thank you, partners! 2021 is looking good.
VTpass Give-Away Week
To crown it all, we gave away N30,000 worth of airtime and zero-convenience fees payments in our November Give-Away Week. This is giving back to our customers for loyalty and patronage throughout the year.
Conclusion
Our 2020 SWAG story would not be complete without you, dear customer. As a brand, we appreciate you and hope to see more of you come 2021. Thank you for being part of our 2020 SWAG story!