When you buy WAEC/GCE registration PIN from VTpass, you enjoy instant PIN delivery to your phone and email; immediately after payment.
Registration PIN is equally displayed on VTpass web or app once delivered. You can simply screenshot this information or write it down.
However, in very rare circumstances where did not receive PIN in your text or email inbox, a number of reasons might be responsible for this:
- Payment hasn’t been received at our end and so the value hasn’t been delivered
- We’ve sent you an email but it delivered in your spam folder
- We’ve sent you a text but it didn’t deliver because your line is on Do-Not-Disturb (DND) service
- Your phone is switched off or unreachable as at when sending you the text
- Network issues caused a delay in delivery of either mail or text
For any of the reasons above, there are steps you can take to resolve them before transferring a request to VTpass support.
What to do when PIN is not delivered instantly
- We advise you to wait for an hour after payment. This would allow our system and third party merchants to work out payment before PIN is delivered.
- If you didn’t receive our PIN via mail, kindly check your spam folder
- If PIN didn’t deliver via text, it might be that your line is on DND. You would need to deactivate yourself from DND. To check if your line is on DND, text STATUS to 2442. To opt-out of DND, text ALLOW to 2442. Alternatively, you may contact your network provider to deactivate.
- Always ensure that your phone is switched on when making payment. Although some messages deliver when you finally switch on your mobile, it’s recommended to leave it on.
- When network downtimes get in the way, there is really little we can do until the issue clears. You would receive registration PIN immediately the network is stable.
Buy WAEC/GCE Result Checker PIN easily from the comfort of your home.
VTpass always got you
We have mentioned that PIN would be displayed on VTpass website or app when delivered, but we wouldn’t stop there! VTpass support is on standby 24/7 to assist you with any issue.
If you have done any or all of the solutions above and still haven’t gotten your PIN; simply chat us live through the web or app, send a mail to support@vtpass.com or call 08138752358.
Equally connect with us on social media @vtpass: Facebook. Twitter. Instagram.
Please send me my WAEC GCE PIN . I JUST PURCHASED 2 PIN BUT ITS NOT DELIVERED.
THIS IS THE TRANSACTION ID: 16046661544921875376824416
Dear customer, we apologize for this inconvenience. Kindly make your complaint via mail to support@vtpass.com or chat us live on our live-chat platform or chat us via Facebook and Twitter @vtpass or Instagram @vtpass_hq to resolve this issue. This is because we cannot send you the PIN here on the blog in public for security reasons.
I did not receive my pin after purchasing it
Hello, thank you for contacting VTpass. Kindly provide us with the transaction ID attached to the transaction and we would look into it right away
Yes
Please I did not receive my pin after purchase
Transaction Id 10704298554
We apologize for this inconvenience. Kindly provide us with the full transaction ID, some 12 to 15 digit number
I didn’t not receive my pin yet after payment,my transaction I’d is 10750520351 and my number 0205202726
Kindly reach out to VTpass customer support via Live-Chat on http://www.vtpass.com or mobile app. You can equally send a mail to support@vtpass.com, or call 08138752358. Alternatively, kindly reach out to VTpass on social media @vtpass on Facebook, Instagram or Twiter
Pls i haven’t recieved my pin
Kindly reach out to VTpass customer support via Live-Chat, support@vtpass.com, or call 08138752358.
Good morning i did not recieve the waec pin i paid for . 1700 naira was successful
Hello. Has this been rectified?
I did not receive my pin after purchasing and i need it urgently for awaiting
Kindly provide the phone number linked to your transaction so we can run a check on your payment.
I did not receive my pin after purchasing and i need it urgently for awaiting result to upload back for admission considering
Kindly provide the phone number linked to your transaction so we can run a check on your payment.
Pls I have not received my pin
Kindly provide your meter number and the phone number linked to your transaction